fix problems on MyWWP [iphone]

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—— Run into issues on MyWWP? Get help pending when official support gets back to you!

MyWWP
Info:
company: Wounded Warrior Project, Inc.
: https://www.mywwp.org/support
: www.mywwp.org
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Slow issue

MyWWP lags during use

Fix: 1. Free Up Storage Space: Go to Settings > General > iPhone Storage. If your storage is nearly full, consider deleting unused apps, photos,... ⇲
 
Login issue

users get signed out unexpectedly

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice vers... ⇲

login credentials not recognized

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password. Look for a 'Forgot Password?' link on the login screen... ⇲
 
Notifications issue

notifications not functioning properly

Fix: 1. Check Notification Settings: Go to Settings > Notifications > MyWWP. Ensure that 'Allow Notifications' is turned on and that your preferr... ⇲
 
Screen issue

MyWWP shows a white screen on login

Fix: 1. Restart the App: Close MyWWP completely and reopen it. This can sometimes resolve temporary loading issues that cause a white screen. 2.... ⇲
 
UI issue

events not displaying in the app

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as events may not load properly without it. 2. Refresh the App:... ⇲

pending events not visible

Fix: 1. Check Filters: Ensure that you are not applying any filters that may hide pending events. Look for any filter options in the events secti... ⇲
 
Compatibility issue

MyWWP does not work on certain devices

Fix: 1. Check Compatibility: Verify that your device meets the minimum requirements for MyWWP. Check the App Store page for MyWWP for any listed... ⇲
 
Loading issue

spinning wheel when opening the app

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as a weak connection can cause the app to hang while loading. 2... ⇲
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 what users are saying
Good experience
65.7%

Bad experience
28.6%

Neutral
5.7%

~ from our NLP analysis of 35 combined software ratings.

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 Private Data MyWWP collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics