fix problems on Science News & Discoveries [iphone]

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—— Run into issues on Science News & Discoveries? Get help pending when official support gets back to you!

Science News & Discoveries
Info:
company: Loyal Foundry, Inc.
: https://loyalfoundry.atlassian.net/servicedesk/customer/portal/1
: www.loyal.app
Chat with our AI-based Science News & Discoveries Support
   Hello! How can I assist you?  

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Ads issue

Full page ads on opening screen

Fix: 1. Check App Settings: Look for any settings within the app that allow you to limit or disable ads on startup. Some apps provide options to... ⇲
 
Notifications issue

Notifications from blocked sources

Fix: 1. Review Notification Settings: Go to Settings > Notifications > Science News & Discoveries. Ensure that notifications from blocked sources... ⇲

Overlapping notifications

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Science News & Discoveries and adjust how notifications are displayed (e.g... ⇲

Inability to keep notifications for unread articles

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Science News & Discoveries and ensure that notifications are set to alert y... ⇲
 
Battery issue

Battery drain

Fix: 1. Check Battery Usage: Go to Settings > Battery and check which apps are consuming the most battery. If Science News & Discoveries is high... ⇲
 
Video issue

Videos crash and lack sound

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can cause video playback issues. 2. Restart... ⇲
 
Bugs issue

Repeated stories

Fix: 1. Refresh Content: Pull down on the main feed to refresh the content and see if new stories appear instead of repeated ones. 2. Check for F... ⇲
 
Privacy issue

Censored comment section

Fix: 1. Review Comment Guidelines: Familiarize yourself with the app's comment guidelines to understand what is allowed and what may be causing c... ⇲
 
Content issue

Fluff content prevalence

Fix: 1. Customize Content Preferences: Check if the app allows you to customize your content preferences to focus on more in-depth articles rathe... ⇲
 
Compatibility issue

Not optimized for latest devices

Fix: 1. Check for Updates: Ensure that you have the latest version of the app installed, as updates may include optimizations for newer devices.... ⇲
 
Permissions issue

Limited access to some sources

Fix: 1. Explore Subscription Options: Check if the app offers subscriptions to access additional sources or content. 2. Use Alternative Apps: Con... ⇲
 
Slow issue

Slow navigation

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > Science News & Discoveries and clear the cache if the option is available. 2... ⇲
 
UI issue

UI bugs and overlapping layers

Fix: 1. Restart the App: Close the app and reopen it to see if the UI bugs resolve themselves. 2. Update the App: Check for updates in the App St... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.8%

Bad experience
8.2%

Neutral
4.1%

~ from our NLP analysis of 1,651 combined software ratings.

 Switch to these Alternatives:
Scientific American
New Scientist
Science News Daily - Articles
Science News Magazine
Science Now
BBC Science Focus Magazine
American Military News
Breaking News
HuffPost - News & Politics
POLITICO

 Private Data Science News & Discoveries collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove advertising: $0.99 Makes the app ads-free
  2. Remove Ads Annual: $3.99 Annual subscription to remove ads
  3. Remove Ads Annual: $3.99 Annual subscription to remove ads