fix problems on BEA [iphone]

—— Run into issues on BEA ? Get help pending when official support gets back to you!

BEA Mobile 東亞手機銀行

Info:

company: The Bank of East Asia, Limited

: http://www.hkbea.com/hk/contact_us/index.htm

: www.hkbea.com

Chat with our AI-based BEA Support

🛠️ Common BEA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Risk assessment error during trading

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for BEA Mobile, and check for updates. 2. Clear the ap... ⇲

Account lockout after multiple incorrect password attempts

Fix: 1. Wait for the lockout period to expire, which is usually 15-30 minutes. 2. Use the 'Forgot Password' feature to reset your password if you... ⇲

Updates issue

BEA prompts for update despite being updated

Fix: 1. Restart your iPhone to refresh the system and clear any temporary glitches. 2. Delete the app and reinstall it from the App Store to ensu... ⇲

Frequent update requests

Fix: 1. Check the app settings for any options related to update notifications and adjust them accordingly. 2. Ensure that your device has enough... ⇲

Re-entering password after each update

Fix: 1. Check if the app has a 'Remember Me' or 'Stay Logged In' option during login. Enable this feature if available. 2. Ensure that your devic... ⇲

Registration issue

Limited to HK mobile number for activation

Fix: 1. If you have a Hong Kong number, ensure it is correctly formatted when entering it for activation. 2. If you are outside of Hong Kong, con... ⇲

UI issue

Blurry graphics on Retina display

Fix: 1. Check your device's display settings by going to Settings > Display & Brightness and ensure that the display is set to the correct resolu... ⇲

Ads issue

Unintuitive design with intrusive ads

Fix: 1. Explore the app settings to see if there are options to minimize ads or switch to a premium version that may offer an ad-free experience.... ⇲

Network issue

Connection error in mobile banking section

Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue resolves. 2. Restart the app and... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.2%

Bad experience

4.6%

Neutral

1.2%

~ from our NLP analysis of 259 combined software ratings.

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Private Data BEA collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location