—— Run into issues on MyAspirus? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the provider is enabled for messaging in the app. Go to the provider's profile and look for messaging options. If not available, tr... ⇲
Fix: Check the app settings to see if there is an option to enable office notes. Go to Settings > MyAspirus > Notifications and ensure that offic... ⇲
Fix: Clear the app cache by going to your iPhone Settings > MyAspirus > Storage and selecting 'Clear Cache' if available. This can help resolve s... ⇲
Fix: Ensure that your internet connection is stable. A weak connection can cause the captcha to fail. Try switching from Wi-Fi to cellular data o... ⇲
Fix: Double-check the information you are entering for account linking. Ensure that your name, date of birth, and other details match exactly wit... ⇲
Fix: Check if your payment method is correctly set up in the app. Go to Settings > Payment Methods and ensure that your credit card or bank infor... ⇲
Fix: Adjust your notification settings in the app. Go to Settings > Notifications and customize which notifications you want to receive or turn o... ⇲
Fix: Check if there are any settings within the MyAspirus app that allow for integration with Apple Health. Go to Settings > MyAspirus > Health A... ⇲
Fix: Check if there is a specific section in the app for visit summaries or notes. Go to your visit history and look for any available documentat... ⇲