fix problems on HitVPN [iphone]

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—— Run into issues on HitVPN? Get help pending when official support gets back to you!

HitVPN - fast & secure VPN
Info:
company: OverwinTest
: https://hitvpn.app/contacts
: hitvpn.app
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Updates issue

New version is not working

Fix: 1. Clear app cache: Go to your iPhone settings, find HitVPN, and clear any cached data if the option is available. 2. Check for compatibili... ⇲

Recent updates caused problems

Fix: 1. Reinstall the app: Uninstall HitVPN and reinstall it from the App Store to see if that resolves any issues caused by the update. 2. Clea... ⇲
 
Network issue

Connection issues with Wi-Fi

Fix: 1. Forget and reconnect to Wi-Fi: Go to Settings > Wi-Fi, tap on the network you are connected to, select 'Forget This Network', and then re... ⇲

Frequent disconnections

Fix: 1. Change VPN protocol: Within the app settings, look for options to change the VPN protocol (e.g., from OpenVPN to IKEv2) which may provide... ⇲

Requires multiple attempts to connect

Fix: 1. Restart the app: Close and reopen the HitVPN app to reset the connection process. 2. Change VPN protocol: If the app allows, switch to a... ⇲

High latency

Fix: 1. Choose a closer server: Select a server that is geographically closer to your location to reduce latency. 2. Test your internet speed: U... ⇲
 
Slow issue

Slow speeds

Fix: 1. Switch servers: Connect to a different server location that may be less congested. 2. Use a wired connection: If possible, connect your... ⇲
 
Crashes issue

HitVPN crashes

Fix: 1. Update the app: Ensure you are using the latest version of HitVPN by checking the App Store for updates. 2. Restart your device: Sometim... ⇲
 
Support issue

Difficult to find setup instructions

Fix: 1. Access the help section: Open the HitVPN app and look for a help or support section that may contain setup instructions. 2. Search onlin... ⇲

Link setup is unclear

Fix: 1. Refer to the app's help section: Look for a help or FAQ section within the app that may provide clearer instructions. 2. Search for onli... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Test different servers: Try connecting to various servers to see if performance improves with a different location. 2. Monitor network c... ⇲
 
Compatibility issue

Limited functionality on certain devices

Fix: 1. Check compatibility: Verify that your device meets the minimum requirements for HitVPN. 2. Update your device: Ensure that your device's... ⇲
 
Customization issue

Widget feature is missing

Fix: 1. Check app settings: Look in the app settings to see if the widget feature can be enabled or configured. 2. Update the app: Ensure you ha... ⇲
 
Loading issue

HitVPN fails to load content

Fix: 1. Check your internet connection: Ensure that your device is connected to the internet. Try switching between Wi-Fi and cellular data. 2.... ⇲
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 what users are saying
Good experience
74.6%

Bad experience
23.9%

Neutral
1.5%

~ from our NLP analysis of 67 combined software ratings.

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 Private Data HitVPN collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.