fix problems on Advia [iphone]

—— Run into issues on Advia ? Get help pending when official support gets back to you!

Advia Mobile Banking

Info:

company: Advia Credit Union

: https://www.adviacu.org/24-hour-access/mobile-text-banking/

Chat with our AI-based Advia Support

🛠️ Common Advia Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pending transactions disappear for days

Fix: Check the transaction history section of the app to see if the pending transactions are listed there. If they are not, try logging out of th... ⇲

Awkward and confusing bill pay interface

Fix: Take some time to explore the bill pay section of the app. Familiarize yourself with the layout and available options. If you find certain f... ⇲

Payments issue

Inconsistent available balance

Fix: To get a more accurate view of your available balance, try refreshing the app by pulling down on the screen. This can help update the balanc... ⇲

Difficulty in tracking payment dates

Fix: Use the calendar feature in the app, if available, to set reminders for payment due dates. This can help you keep track of when payments are... ⇲

UI issue

Clunky and dated design

Fix: While you cannot change the app's design, you can customize your experience by organizing your frequently used features on the home screen f... ⇲

Dollar input field is hard to use

Fix: Try tapping on the dollar input field to see if it brings up a numeric keypad. If the keypad is not user-friendly, consider using the copy-p... ⇲

Lack of intuitive navigation

Fix: Spend some time exploring the app to familiarize yourself with its layout. Take note of where key features are located and create a mental m... ⇲

Slow issue

Slow external transfers

Fix: Ensure that you have a stable internet connection when initiating external transfers. If possible, switch to a Wi-Fi connection for faster s... ⇲

Multiple login required for different accounts

Fix: Check if the app has a feature that allows you to link multiple accounts under a single login. This can simplify the process and reduce the... ⇲

Account issue

Mobile deposit feature disabled after inactivity

Fix: To avoid the mobile deposit feature being disabled, make sure to use it regularly. If you notice it has been disabled, try logging out and b... ⇲

Issues with linking external accounts

Fix: Double-check the account information you are entering for accuracy. Ensure that you are using the correct account numbers and routing number... ⇲

Loading issue

Advia takes a long time to load

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to delete any un... ⇲

Bugs issue

Inaccurate balance display

Fix: Refresh the app by pulling down on the screen to update the balance display. If the issue persists, log out and log back in to see if that c... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.4%

Bad experience

9.5%

Neutral

4.0%

~ from our NLP analysis of 3,481 combined software ratings.

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Private Data Advia collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics