fix problems on Learning Games [iphone]

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—— Run into issues on Learning Games ? Get help pending when official support gets back to you!

Learning games for kids 2-5
Info:
company: Bimi Boo Kids Learning Games for Toddlers FZ LLC
: https://bimiboo.net/contact/
: bimiboo.net
Chat with our AI-based Learning games Support
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Loading issue

Activities fail to load, resulting in blank screen

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the activit... ⇲
 
Payments issue

Subscription issues with locked content

Fix: Verify your subscription status in the app settings. Ensure that you are logged in with the correct account that has the active subscription... ⇲

Unclear subscription model

Fix: Review the app's subscription section in the settings or help menu to clarify what is included in your subscription. This can help you under... ⇲

In-app purchases not clearly communicated

Fix: Review the app's in-app purchase section to understand what items are available for purchase and their costs. This can often be found in the... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store and install any available updates to i... ⇲
 
Updates issue

Navigation difficulties after updates

Fix: Familiarize yourself with any new navigation changes by checking the app's help or tutorial section, if available. This can provide guidance... ⇲
 
Customization issue

Lack of diversity in characters

Fix: Explore the app settings to see if there are options to customize characters or select different themes. Some apps allow for character custo... ⇲

Limited language options

Fix: Check the app settings for language preferences. Some apps allow users to select their preferred language, which may not be immediately visi... ⇲
 
Downloads issue

No option for offline access to downloaded games

Fix: Check the app settings to see if there is an option to enable offline mode. Some apps allow users to download content for offline use, which... ⇲
 
Bugs issue

Automatic page flipping in storybook

Fix: Look for settings within the storybook feature that allow you to disable automatic page flipping. This may be found under accessibility or r... ⇲
 
Login issue

Frequent sign-out issues

Fix: Ensure that you are using the correct login credentials. If you have multiple accounts, verify that you are logging into the right one to av... ⇲
 
Account issue

Inability to input user information

Fix: Check if there are any restrictions in the app settings that prevent user information from being entered. Ensure that you have the latest ve... ⇲
 
Crashes issue

Learning games crashes or freezes during use

Fix: Force close the app and restart it. This can often resolve temporary glitches that cause crashes or freezes. If the problem persists, try re... ⇲
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 what users are saying
Good experience
81.1%

Neutral
11.3%

Bad experience
7.5%

~ from our NLP analysis of 13,144 combined software ratings.

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 Private Data Learning games collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Bimi Boo Academy: Monthly Plan: $6.99 Get full access to all 1700+ learning games!
  2. Bimi Boo Academy: Yearly Plan: $59.99 Get full access to all 1700+ learning games!