—— Run into issues on Manulife Vitality? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Manulife Vita... ⇲
Fix: 1. Check your internet connection. If you're on Wi-Fi, try moving closer to the router or resetting the router. If on cellular, ensure you h... ⇲
Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. 2. R... ⇲
Fix: 1. Before going offline, open the app and navigate to the sections you want to access later. This may allow the app to cache some data for o... ⇲
Fix: 1. Utilize the in-app help or FAQ section to find answers to common questions. This can often provide immediate assistance without needing t... ⇲
Fix: 1. Go to Settings > Notifications > Manulife Vitality and ensure that notifications are enabled. Check that the alert style is set to your p... ⇲
Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. Look for any tutorial... ⇲
Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲
Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Manulife Vitality is using a lot of battery, limit you... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲