—— Run into issues on Remote ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that both your Android TV and the device running the Remote app are connected to the same Wi-Fi network. Check your Wi-Fi settings... ⇲
Fix: 1. Ensure that the volume control feature is enabled in the app settings. Open the Remote app, go to settings, and check if volume control i... ⇲
Fix: 1. Check if the Menu button is mapped correctly in the app settings. Open the Remote app, navigate to settings, and look for button mapping... ⇲
Fix: 1. Familiarize yourself with the app layout and controls. Sometimes, understanding the layout can improve navigation. 2. Use the directiona... ⇲
Fix: 1. Check the app settings to see if there is an option to enable a guide button. If not, this may be a limitation of the app. 2. Use the TV... ⇲
Fix: 1. Check the app settings to see if the trackpad feature is available and enabled. If not, look for any updates to the app that may add this... ⇲
Fix: 1. Check the app settings to see if there is an option to enable landscape mode. If not, this may be a limitation of the app. 2. Try rotati... ⇲
Fix: 1. Familiarize yourself with the app layout and the functions available. Sometimes, understanding the layout can help in navigating the app.... ⇲
Fix: 1. Check for updates to the Remote app in the App Store. Developers often release updates to fix compatibility issues after iOS updates. 2.... ⇲
Fix: 1. Check the app settings to see if there is an option to enable brightness control. If not, this feature may not be supported by the app.... ⇲
Fix: 1. Check the app settings to see if there is an option to control TV settings. If not, this may be a limitation of the app. 2. Use the phys... ⇲
Fix: 1. Check the app settings to see if there is an option to add custom channels. If not, this may be a limitation of the app. 2. Use the TV's... ⇲
Fix: 1. Ensure that your Wi-Fi connection is stable and strong. A weak connection can cause lag. Try moving closer to the router or using a wired... ⇲
Fix: 1. Ensure that your device has enough storage space. Low storage can cause apps to malfunction. Clear unnecessary files or apps to free up s... ⇲
Fix: 1. Ensure that both your Android TV and the device running the Remote app are on the same Wi-Fi network. Check your network settings. 2. Re... ⇲