fix problems on Noah [iphone]

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—— Run into issues on Noah? Get help pending when official support gets back to you!

Noah - Your AI Therapist
Info:
company: Reverberation Tech Private Limited
: https://www.urbanhealth.ai
: www.urbanhealth.ai
Chat with our AI-based Noah Support
   Hello! How can I assist you?  

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Support issue

No instructions for app usage

Fix: 1. Explore the app: Navigate through the app to find any help or tutorial sections, often found in the settings or help menu. This can provi... ⇲
 
Loading issue

Survey link leads to a blank page

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that... ⇲
 
Customization issue

Customization not effective

Fix: 1. Reset customization settings: Go to the settings within the app and look for an option to reset or restore default settings. This can som... ⇲
 
Freezing issue

Noah freezes during setup

Fix: 1. Ensure sufficient storage: Go to Settings > General > iPhone Storage to check if you have enough space. If storage is low, delete unneces... ⇲
 
Payments issue

Subscription charges after cancellation

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions to see if the subscription is still active. If it shows as cancel... ⇲

Free trial not clearly stated

Fix: 1. Review app details: Check the app description in the App Store for any mention of a free trial. Sometimes, this information is included i... ⇲
 
Audio issue

Sleep music and resources missing

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates may include new content or features that were previously missin... ⇲
 
Content issue

Fat-phobic content in meditation

Fix: 1. Provide feedback within the app: If there’s an option to provide feedback or report content, use it to express your concerns about the co... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.8%

Bad experience
3.4%

Neutral
2.8%

~ from our NLP analysis of 1,474 combined software ratings.

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Open: Breathwork + Meditation

 Private Data Noah collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. UrbanYogi Premium Annual: $39.99 Unlock entire UrbanYogi premium content
  2. UrbanYogi Premium Monthly: $2.99 Unlimited access to UrbanYogi for a month
  3. Noah Monthly: $7.99 Monthly Subscription to Noah
  4. UrbanYogi Premium Yearly: $39.99 Unlock entire UrbanYogi premium content
  5. Noah Yearly: $29.99 Yearly Subscription to Noah
  6. urbanYogi PRO Lifetime: $199.99 Unlock All Premium Features for Lifetime