fix problems on NetShort [iphone]

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—— Run into issues on NetShort? Get help pending when official support gets back to you!

NetShort - Popular Dramas & TV
Info:
company: NETSTORY PTE. LTD.
: https://www.netshort.com
: www.netshort.com
Chat with our AI-based NetShort Support
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Slow issue

Slow coin accumulation

Fix: Engage with the app more frequently to complete tasks or watch ads that may reward you with coins. Check if there are daily login bonuses or... ⇲
 
Ads issue

Frequent ads

Fix: Check if there is an option to purchase an ad-free experience within the app. This can often be a one-time payment that removes ads permanen... ⇲
 
Crashes issue

NetShort crashes randomly

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for NetShort, and check for any available updates. Update... ⇲
 
Video issue

Inconsistent subtitle availability

Fix: Check the settings within the app to see if there is an option to enable or download subtitles for specific episodes. Sometimes, subtitles m... ⇲
 
Glitches issue

Glitches during streaming

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the streaming quality improves. OR Lo... ⇲
 
Network issue

Network connection errors

Fix: Restart your device and your router to refresh the network connection. This can often resolve temporary connectivity issues. OR Check if... ⇲
 
UI issue

Limited navigation options

Fix: Familiarize yourself with the app's layout and features. Sometimes, exploring the app can reveal hidden navigation options or shortcuts. O... ⇲
 
Quality issue

Lack of quality control

Fix: If you encounter poor quality content, try to report it through any feedback option available in the app. This can help improve future conte... ⇲
 
Bugs issue

Fake reviews

Fix: Focus on reviews that provide detailed feedback rather than just star ratings. This can help you gauge the app's performance more accurately... ⇲
 
Payments issue

In-app purchase prompts

Fix: Check the app settings to see if there is an option to limit or disable in-app purchase notifications. This can help reduce interruptions wh... ⇲
 
Gameplay issue

No option for multiple free episodes

Fix: Keep an eye on the app for any special events or promotions that may temporarily offer multiple free episodes. These are often announced thr... ⇲
 
Support issue

Difficulties in reporting issues

Fix: Look for a help or support section within the app that may provide guidance on how to report issues effectively. OR If the app has a soci... ⇲
 
Account issue

Limited access to premium content

Fix: Check if there are any trial periods for premium content that you can take advantage of to access more shows without a long-term commitment.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.9%

Neutral
6.6%

Bad experience
5.5%

~ from our NLP analysis of 9,409 combined software ratings.

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 Private Data NetShort collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Weekly VIP: $29.99 Renews weekly; cancel anytime in Settings.
  2. One-time Purchase: $9.99 Recharge 1000Coins
  3. One-time Purchase: $19.99 One-time Purchase
  4. One-time Purchase: $14.99 One-time Purchase
  5. One-time Purchase: $29.99 One-time Purchase
  6. Monthly VIP: $49.99 Renews monthly; cancel anytime in Settings.
  7. Weekly VIP: $24.99 Renews weekly; cancel anytime in Settings.
  8. One-time Purchase: $4.99 One-time Purchase
  9. One-time Purchase: $6.99 One-time Purchase
  10. Weekly Sub: $14.99 Renews weekly; cancel anytime in Settings.