fix problems on SSB&T EBank [iphone]

​

—— Run into issues on SSB&T EBank? Get help pending when official support gets back to you!

SSB&T eBank
Info:
company: SSB&T
: https://www.ssbtexas.com/
Chat with our AI-based SSB&T eBank Support
   Hello! How can I assist you?  

characters left:
 
Uploads issue

Repeated image upload errors

Fix: Check the image format and size. Ensure that the images you are trying to upload are in a supported format (like JPEG or PNG) and do not exc... ⇲
 
Network issue

SSB&T eBank won't open on cellular data

Fix: Check your cellular data settings. Go to Settings > Cellular and ensure that cellular data is enabled for SSB&T eBank. If it is off, toggle... ⇲

Server access issues

Fix: Check the SSB&T eBank website or social media for any announcements regarding server maintenance or outages that may be affecting access.... ⇲
 
Login issue

Inconsistent login issues

Fix: Ensure that you are entering the correct username and password. Double-check for any typos or case sensitivity issues. OR Try logging in... ⇲

Invalid sign-in claims

Fix: Reset your password. Use the 'Forgot Password' feature to reset your password and try logging in again with the new credentials. OR Check... ⇲

Time expired error during login

Fix: Check your device's date and time settings. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled. OR Cle... ⇲

Facial recognition login failures

Fix: Ensure that your face is properly positioned in front of the camera and that there is adequate lighting. Sometimes, poor lighting can affect... ⇲
 
Payments issue

Pending bills not totaled

Fix: Refresh the app. Pull down on the screen to refresh the pending bills section and see if the totals update correctly. OR Log out and log... ⇲
 
Compatibility issue

No Face ID support

Fix: Check for app updates. Ensure that you have the latest version of the app, as Face ID support may be added in future updates. OR Use the... ⇲
 
Security issue

Frequent password resets required

Fix: Ensure that you are using a strong password that meets the app's security requirements. Avoid using easily guessable passwords. OR Check... ⇲
 
Glitches issue

Glitchy performance after updates

Fix: Restart your iPhone. A simple restart can often resolve performance issues after an update. OR Reinstall the app. Delete the SSB&T eBank... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
67.4%

Good experience
30.2%

Neutral
2.3%

~ from our NLP analysis of 43 combined software ratings.

 Switch to these Alternatives:
Kerr County Mobile Banking
Security State Bank South TX
Guadalupe Bank Mobile
Security Bank & Trust
Texas Regional Bank
Broadway Bank Mobile
TXN Bank Mobile
Arrowhead Bank Mobile
Lone Star Capital Bank
Security Bank & Trust Co. (MN)

 Private Data SSB&T eBank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Other Data