—— Run into issues on Louvre Visit & Guide? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has a 'Download Map' option in the settings or main menu. If available, download the map for offline use. If not, consider... ⇲
Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. If the app continues to crash, try clea... ⇲
Fix: Check the app's audio settings to ensure that audio playback is enabled. Go to Settings within the app and look for audio options to adjust... ⇲
Fix: Check the volume settings on your iPhone. Use the physical volume buttons to increase the volume while the app is playing audio. Also, ensur... ⇲
Fix: Check if the app has a 'Background Audio' option in its settings. If available, enable it to allow audio playback when the screen is locked.... ⇲
Fix: Check your internet connection, as poor connectivity can affect audio playback. Switch to a stable Wi-Fi connection if possible. OR Try r... ⇲
Fix: Check the app's audio settings to ensure that audio playback is set to the highest quality. Look for any options related to audio quality in... ⇲
Fix: Try restarting the app or your iPhone to clear any temporary glitches. If the app remains glitchy, consider uninstalling and reinstalling it... ⇲
Fix: Cross-reference the exhibit descriptions with the official Louvre website or printed materials available at the museum to verify accuracy.... ⇲
Fix: Cross-check the information with official museum resources or guides to verify the accuracy of the content provided in the app. OR If you... ⇲
Fix: Verify the information with the official Louvre website or printed materials available at the museum to ensure accuracy. OR Take notes on... ⇲
Fix: Familiarize yourself with the app's layout by exploring all menus and options. Look for a tutorial or help section that may provide guidance... ⇲
Fix: Try force-closing the app by swiping it away in the app switcher (double-click the home button or swipe up from the bottom of the screen). T... ⇲
Fix: Spend some time exploring the app's layout and features. Look for a help or tutorial section that may assist with navigation. OR Use the... ⇲
Fix: Force close the app and restart it. If the app continues to freeze, check for updates in the App Store and install any available updates.... ⇲
Fix: Restart your iPhone and try opening the app again. If it still does not open, check for any app updates in the App Store. OR If the app r... ⇲
Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. If the app continues to close, try clea... ⇲
Fix: Create an account or log in to the app to unlock all features. If you prefer not to log in, check if there are any guest access options avai... ⇲
Fix: Check if the app offers a timed entry feature or ticket purchasing option to minimize wait times. If available, book your tickets in advance... ⇲
Fix: Review the app's pricing structure in the settings or help section to understand what features require additional charges. Plan your purchas... ⇲
Fix: Check for app updates in the App Store, as updates may include new information on exhibits. Ensure you have the latest version of the app.... ⇲