fix problems on Jefferson Lines [iphone]

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Jefferson Lines
Info:
company: Jefferson Lines
: https://www.jeffersonlines.com/contact-us/
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Bugs issue

Bus tracker never works properly

Fix: Update the app to the latest version. Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are up... ⇲
 
Crashes issue

Jefferson Lines crashes frequently

Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and check how much space is available. If storage is low, de... ⇲
 
Login issue

Unable to login

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲
 
Search issue

Find a bus stop feature struggles

Fix: Make sure your location services are enabled as mentioned earlier. This feature relies on your current location to find nearby bus stops.... ⇲

Bus tracker doesn't pull up city

Fix: Ensure that you have entered the correct city name in the search field. Sometimes, typos or incorrect spellings can prevent the app from fin... ⇲
 
Freezing issue

Jefferson Lines freezes

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-tap the home button) to view open apps, then swipe the... ⇲
 
UI issue

Departure field requires multiple attempts to delete

Fix: Try tapping and holding the text in the departure field until the 'Select' option appears, then choose 'Select All' and delete it in one go... ⇲
 
Loading issue

'Book a ticket' section is blank

Fix: Check your internet connection. A weak or unstable connection can cause sections of the app to not load properly. Switch to a different netw... ⇲

Only shows 'Gone Fishing' message

Fix: This message typically indicates that the app is undergoing maintenance. Wait for a while and try accessing the app again later. OR Check... ⇲
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 what users are saying
Bad experience
73.1%

Good experience
26.9%

Neutral
0.0%

~ from our NLP analysis of 26 combined software ratings.

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 Private Data Jefferson Lines collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics