fix problems on DC Yellow Cab. [iphone]

—— Run into issues on DC Yellow Cab.? Get help pending when official support gets back to you!

DC Yellow Cab.

Info:

company: DC Yellow Cab

: https://dcyellowcab.com/

Chat with our AI-based DC Yellow Cab. Support

🛠️ Common DC Yellow Cab. Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Later button too small and close to Book Now button

Fix: To avoid accidentally hitting the 'Book Now' button instead of the 'Later' button, try using a stylus or your finger's tip to tap the button... ⇲

No confirmation or cancel option after hitting Book Now

Fix: After booking a ride, check the app for a 'My Rides' or 'Current Bookings' section where you might find options to confirm or cancel your ri... ⇲

UI issue

Confirmation text lacks vehicle type information

Fix: To ensure you know what type of vehicle is coming, check the app's settings to see if there is an option to include vehicle type in confirma... ⇲

Bugs issue

Fare estimate does not include automatic fees

Fix: When reviewing your fare estimate, look for a breakdown of costs in the app. If the app does not provide this, you can manually calculate th... ⇲

Inaccurate time estimate for taxi arrival

Fix: If you notice that the estimated arrival time is consistently inaccurate, try to book your rides during less busy times or check the app for... ⇲

Inaccurate fare estimate

Fix: To mitigate the impact of inaccurate fare estimates, always check the fare breakdown before confirming your ride. If the fare seems off, con... ⇲

Payments issue

Automatic tip charged without option to change

Fix: Check the app settings to see if there is an option to adjust the default tip percentage. If you find this option, you can set it to a perce... ⇲

Charge applied without ride completion

Fix: If you notice a charge for a ride that was not completed, check your ride history in the app to confirm the details. If the charge appears i... ⇲

Discrepancy between quoted fare and charged amount

Fix: To address fare discrepancies, always review the fare breakdown before confirming your ride. If you notice a difference after the ride, docu... ⇲

Inability to tip driver through app

Fix: If the app does not allow tipping, consider carrying cash to tip your driver directly after the ride. This ensures that you can still show a... ⇲

Account issue

DC Yellow Cab. does not allow number update

Fix: To update your phone number in the app, navigate to the profile or account settings section. Look for an option to edit your contact informa... ⇲

Notifications issue

Ride cancellation without notification

Fix: To avoid missing notifications about ride cancellations, ensure that notifications are enabled for the app in your iPhone settings. Go to Se... ⇲

Compatibility issue