fix problems on 快点阅读 [iphone]

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—— Run into issues on 快点阅读? Get help pending when official support gets back to you!

快点阅读
Info:
company: Beijing Sky Platanus Interactive Co., Ltd.
: https://www.kuaidianyuedu.com
Chat with our AI-based 快点阅读 Support
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Audio issue

no BGM feature

Fix: 1. Use external music apps: While the app may not have a built-in BGM feature, you can play music from another app (like Apple Music or Spot... ⇲
 
Video issue

video playback issues

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection, as video playback requires good bandwidth. 2. Re... ⇲
 
Account issue

cannot bind foreign phone numbers

Fix: 1. Check app settings: Go to the app settings and look for any options related to phone number binding. Ensure you are entering the number i... ⇲
 
Crashes issue

快点阅读 crashes on certain devices

Fix: 1. Update the app: Ensure you have the latest version of 快点阅读 by checking the App Store for updates. 2. Restart your device: A simple re... ⇲
 
Slow issue

slow review process

Fix: 1. Be patient: Unfortunately, if the review process is slow, there may not be much you can do. Allow some time for the review to complete. 2... ⇲

long wait for review approval

Fix: 1. Be patient: Understand that review times can vary, and sometimes it may take longer than expected. 2. Ensure compliance: Double-check tha... ⇲
 
Freezing issue

快点阅读 freezes when accessing comments

Fix: 1. Restart the app: Close the app completely and reopen it to see if the freezing issue persists. 2. Clear app cache: Go to Settings > Gener... ⇲
 
Downloads issue

download issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as download issues can often be attributed to connectivity... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
66.1%

Bad experience
23.2%

Neutral
10.7%

~ from our NLP analysis of 56 combined software ratings.

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 Private Data 快点阅读 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 1个月VIP(原价): $2.99 购买APP内1个月VIP特权
  2. 1个月VIP: $3.99 1个月VIP
  3. 1个月VIP(首充): $1.99 购买APP内1个月VIP特权
  4. 6860个小鱼干: $14.99 购买APP内6860货币
  5. 1200个小鱼干: $1.99 购买APP内1200货币
  6. 1个月VIP(新人特惠): $0.99 购买APP内1个月VIP特权
  7. 4760个小鱼干: $9.99 购买APP内4760货币
  8. 1个月VIP(首充): $0.99 购买APP内1个月VIP特权
  9. 300个小鱼干: $0.99 购买APP内300货币
  10. 3个月VIP(续费): $5.99 购买APP内3个月VIP特权