fix problems on Jahez [iphone]

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—— Run into issues on Jahez? Get help pending when official support gets back to you!

Jahez
Info:
company: Jahez
: http://www.jahez.net
: www.jahez.net
Chat with our AI-based Jahez Support
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Support issue

Delayed order deliveries

Fix: Track your order through the app to see real-time updates on its status. If it’s delayed, you can plan accordingly. OR If delays are freq... ⇲

Drivers do not follow delivery instructions

Fix: When placing an order, ensure that you provide clear and concise delivery instructions. Use simple language and avoid ambiguity. OR After... ⇲

Inconsistent food quality from restaurants

Fix: Try ordering from restaurants that have consistently good reviews on third-party sites or from friends' recommendations. OR If you experi... ⇲

Limited restaurant options

Fix: Explore other food delivery apps in your area that may have a wider selection of restaurants. OR Check if Jahez has plans to expand their... ⇲

No way to report poor service or restaurants

Fix: Use social media to share your experience, as many companies monitor these platforms for feedback. OR Look for any feedback forms or surv... ⇲

No option to provide feedback on drivers

Fix: If the app does not allow feedback, consider sharing your experience on social media or community forums to raise awareness. OR Look for... ⇲

Inability to contact restaurants directly

Fix: Check if the restaurant has a website or social media page where you can reach out directly for inquiries. OR Use the app's customer serv... ⇲
 
Settings issue

Inability to cancel or edit orders

Fix: Check the app immediately after placing an order to see if there is a short window during which you can cancel or edit it. Some apps allow c... ⇲

Jahez does not save favorite restaurants or orders

Fix: Check the app settings to see if there is an option to save favorites. If not, consider keeping a manual list of your favorite restaurants.... ⇲
 
UI issue

No visibility of restaurant reviews

Fix: Look for third-party review sites or apps that provide reviews of restaurants in your area. This can help you make informed choices before o... ⇲

Jahez interface is not user-friendly

Fix: Familiarize yourself with the app by exploring all its features and settings. This can help you navigate it more easily over time. OR Loo... ⇲
 
Crashes issue

Jahez frequently crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Jahez, and check for updates. OR Try uninstalling... ⇲
 
Payments issue

Payment information needs to be re-entered for each order

Fix: Check the app settings to see if there is an option to save your payment information. If available, enable this feature to avoid re-entering... ⇲

Lack of options to tip drivers

Fix: If the app does not allow tipping, consider giving cash directly to the driver upon delivery if you feel inclined to tip. OR Check if the... ⇲

Refunds are not processed promptly

Fix: Keep a record of your refund request and follow up through the app or social media if you do not receive it in a timely manner. OR Check... ⇲

Drivers sometimes demand cash payments

Fix: Always check the payment method selected in the app before placing an order to ensure it is set to your preferred option. OR If a driver... ⇲
 
Notifications issue

No email receipts for orders

Fix: Check your app settings to see if there is an option to enable email receipts. If not, you may need to manually keep track of your orders.... ⇲

Excessive promotional notifications

Fix: Go to the app settings and look for notification preferences. You can often customize which notifications you want to receive or turn them o... ⇲
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 what users are saying
Good experience
90.3%

Bad experience
5.9%

Neutral
3.8%

~ from our NLP analysis of 84,476 combined software ratings.

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 Private Data Jahez collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data