fix problems on Password Manager [iphone]

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—— Run into issues on Password Manager? Get help pending when official support gets back to you!

Password Manager - mSecure
Info:
company: mSeven Software, LLC
: http://redirect.msecure.com/mac/support
: msecure.com
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Ads issue

Frequent nagware for upgrades

Fix: Look for an option in the app settings to disable notifications for upgrades or to set preferences for how often you receive these prompts.... ⇲

Ads in paid version

Fix: Review your subscription status to ensure you are on the correct plan that should not include ads. If ads persist, try reinstalling the app... ⇲
 
Syncing issue

Cumbersome data migration process

Fix: Before migrating, ensure you have a complete backup of your data. Follow the official documentation for step-by-step instructions on how to... ⇲

Loss of local sync options

Fix: Explore the app settings to see if there are any options to enable local sync or use alternative methods like exporting and importing data m... ⇲
 
Compatibility issue

Incompatibility with previous versions

Fix: Check the app's release notes for compatibility information and ensure you are using the correct version of the app that matches your device... ⇲

Poor user experience for legacy users

Fix: Familiarize yourself with the new interface by reviewing any available tutorials or guides that can help ease the transition to the updated... ⇲
 
Support issue

Slow customer support response

Fix: Check the app's help section or FAQ for common issues and solutions that may resolve your problem without needing to contact support. OR... ⇲
 
Customization issue

Limited customization options

Fix: Explore the app settings thoroughly to see if there are any hidden customization options that you may have overlooked. OR If customizatio... ⇲

Missing ability to create custom categories

Fix: Check the app settings to see if there are any options for creating or managing categories that may not be immediately visible. OR If cus... ⇲
 
Backup issue

Lack of backup and restore clarity

Fix: Refer to the app's documentation for detailed instructions on how to back up and restore your data. Make sure to follow each step carefully... ⇲
 
Payments issue

Subscription model concerns

Fix: Evaluate your usage of the app and determine if the subscription cost aligns with the features you use. If not, consider switching to a one-... ⇲
 
Permissions issue

Face ID functionality removed for free users

Fix: If Face ID is important, consider upgrading to the paid version to regain access to this feature. OR As a workaround, you can use a stron... ⇲
 
Updates issue

Frequent updates without user consent

Fix: Check the app settings for options related to update preferences and disable automatic updates if possible. OR If you prefer to control u... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.6%

Bad experience
1.9%

Neutral
1.4%

~ from our NLP analysis of 47,424 combined software ratings.

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 Private Data Password Manager collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Premium Monthly: $2.99 Monthly subscription for mSecure Premium
  2. Premium Yearly: $29.99 Yearly subscription for mSecure Premium
  3. Essentials Monthly: $1.99 Monthly subscription for mSecure Essentials
  4. Premium Yearly Upgrade: $14.99 Yearly subscription for mSecure Premium
  5. Essentials Yearly: $19.99 Yearly subscription for mSecure Essentials
  6. Premium Monthly Upgrade: $1.49 Monthly subscription for mSecure Premium
  7. Family Monthly: $5.99 Monthly subscription for mSecure Family
  8. Family Yearly: $59.99 Yearly subscription for mSecure Family