fix problems on D6 School Communicator [iphone]

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—— Run into issues on D6 School Communicator? Get help pending when official support gets back to you!

d6 School Communicator
Info:
company: d6 group (Pty) Ltd
: http://d6.co.za/education/services/support/d6-communicator-support/
: d6.co.za
Chat with our AI-based d6 School Communicator Support
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Glitches issue

d6 School Communicator glitches on opening

Fix: Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. If an u... ⇲
 
Slow issue

Slow and buggy performance

Fix: Check your device's storage. If your iPhone is low on storage, it can affect app performance. Go to 'Settings' > 'General' > 'iPhone Storage... ⇲
 
Crashes issue

Crashes frequently

Fix: Make sure the app is updated to the latest version. Go to the App Store, search for D6 School Communicator, and check if an update is availa... ⇲

d6 School Communicator fails to start

Fix: Ensure that your iPhone is updated to the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. OR... ⇲
 
Login issue

Requires login after update

Fix: This is often a security feature. To avoid frequent logins, ensure that you are using the 'Remember Me' option when logging in. This may hel... ⇲
 
Syncing issue

Unable to refresh communicator

Fix: Check your internet connection. Ensure that you are connected to Wi-Fi or have a strong cellular signal. You can also try toggling Airplane... ⇲
 
Network issue

Internet connection errors

Fix: Verify your internet connection by trying to access other apps or websites. If they are also not working, restart your router or switch to a... ⇲

Servers unavailable

Fix: Check the app's official social media or website for any announcements regarding server maintenance or outages. This can provide context for... ⇲
 
UI issue

Skip button not functional

Fix: Check if there are any updates available for the app. Sometimes, bugs are fixed in newer versions. Go to the App Store and update if necessa... ⇲
 
Loading issue

Blank news feed

Fix: Ensure that you have a stable internet connection. A poor connection can prevent the news feed from loading. Try switching between Wi-Fi and... ⇲
 
Compatibility issue

Private download schools compatibility issues

Fix: Check if the app has specific settings for private schools. Go to the app settings and ensure that you have selected the correct school or d... ⇲

Multiple schools feature not reliable

Fix: Ensure that you have correctly added all the schools you want to access in the app settings. Go to the settings menu and check if all school... ⇲
 
Settings issue

Homework not filtered by subscription

Fix: Check your subscription settings within the app. Go to the settings menu and ensure that your subscriptions are correctly set up to filter h... ⇲
 
Freezing issue

d6 School Communicator freezes when choosing channels

Fix: Try force closing the app and reopening it. This can help reset the app's state and resolve freezing issues. OR If the problem persists,... ⇲
 
Updates issue

Content fails to update

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent content from updating. Try switching networks if possib... ⇲
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 what users are saying
Good experience
90.6%

Bad experience
6.6%

Neutral
2.8%

~ from our NLP analysis of 106 combined software ratings.

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 Private Data d6 School Communicator collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics