fix problems on Block Puzzle [iphone]

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—— Run into issues on Block Puzzle? Get help pending when official support gets back to you!

Block Puzzle - Woody 99 202‪4
Info:
company: Athena Studio
: https://athena.helpshift.com/a/woody-99/
: athena.studio
Chat with our AI-based Block Puzzle Support
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Gameplay issue

interruptions during gameplay

Fix: Ensure that your device is not running any background applications that may cause interruptions. Close unnecessary apps before starting the... ⇲

forced breaks in the middle of games

Fix: Check your device’s settings for any battery-saving modes that may be interrupting gameplay. Disable these modes while playing. OR Try pl... ⇲

pieces cannot be rotated

Fix: Check the game’s tutorial or help section to ensure you are using the correct controls for rotating pieces. Sometimes, the controls may not... ⇲

inability to replay daily puzzles

Fix: Look for a 'Replay' option in the daily puzzle section. Some games have specific conditions for replaying puzzles. OR If replaying is not... ⇲
 
Freezing issue

Block Puzzle hangs between levels

Fix: Clear the app’s cache by going to your device settings, finding the app, and selecting 'Clear Cache' if that option is available. This can h... ⇲

game freezes on certain devices

Fix: Ensure your device is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. OR Try lowering... ⇲
 
Ads issue

ads with sound despite settings

Fix: Double-check the in-game settings to ensure that sound is turned off. Sometimes, settings may not save properly, so toggle it off and on aga... ⇲

ads difficult to exit

Fix: Try tapping the edges of the ad or looking for a small 'X' in the corner to close it. Sometimes, ads can be tricky, so patience may be requi... ⇲

ads disrupt gameplay flow

Fix: Consider playing during times when you can focus without interruptions, or use airplane mode to avoid ads altogether. OR Look for any in-... ⇲
 
Crashes issue

game crashes and loses scores

Fix: Regularly save your game progress if the app has a save feature. If it crashes, you can restore your progress from the last save point. OR... ⇲
 
Updates issue

screen size changes with updates

Fix: Adjust the display settings on your iPhone by going to Settings > Display & Brightness and ensuring that the display settings are optimized... ⇲
 
Bugs issue

random piece placement issues

Fix: If you notice random placements, try to restart the game to reset the board. This can sometimes resolve placement glitches. OR Check for... ⇲

high scores deleted

Fix: Regularly back up your game data if the app allows it. This can help you restore your scores if they are lost. OR Check if there is a clo... ⇲
 
Payments issue

micro-transactions for advantages

Fix: Set a budget for in-game purchases and stick to it. This can help manage spending while still enjoying the game. OR Focus on improving yo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.6%

Bad experience
2.4%

Neutral
1.0%

~ from our NLP analysis of 26,494 combined software ratings.

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Block Puzzle 1010！
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 Private Data Block Puzzle collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove Ads 1 month: $5.99 Remove Ads 1 month
  2. Coin package 1: $1.99 blockpuzzle.woody99.coin_pack_1
  3. Coin package 2: $5.99 blockpuzzle.woody99.coin_pack_2
  4. Coin package 3: $12.99 blockpuzzle.woody99.coin_pack_3
  5. Remove Ads 1 year: $31.99 Remove Ads 1 year
  6. Coin package 4: $29.99 blockpuzzle.woody99.coin_pack_4
  7. Coin package 5: $49.99 blockpuzzle.woody99.coin_pack_5
  8. Limited Offer 3: $0.99 Limited Offer 3
  9. Remove Ads 6 months: $29.99 Remove Ads 6 months
  10. Limited Offer 1: $0.99 Limited Offer 1