fix problems on Читай-город [iphone]

​

—— Run into issues on Читай-город? Get help pending when official support gets back to you!

Читай-город
Info:
company: NOVY KNIZHNY TSENTR, OOO
: https://www.chitai-gorod.ru/contacts/
Chat with our AI-based Читай-город Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

Читай-город fails to open

Fix: 1. Restart your iPhone: A simple restart can resolve many app-related issues. 2. Update the app: Check the App Store for any available upda... ⇲
 
Search issue

search function does not load

Fix: 1. Restart the app: Close the app completely and reopen it to see if the search function loads. 2. Check your internet connection: Ensure y... ⇲
 
Bugs issue

delivery options cause errors

Fix: 1. Check your address: Ensure that the delivery address you entered is correct and complete. 2. Restart the app: Close and reopen the app t... ⇲
 
Updates issue

Читай-город requires constant updates

Fix: 1. Enable automatic updates: Go to Settings > App Store and enable 'App Updates' to ensure the app updates automatically. 2. Check for upda... ⇲
 
Account issue

cannot access personal account

Fix: 1. Reset your password: Use the 'Forgot Password' option on the login screen to reset your password. 2. Check your internet connection: Ens... ⇲
 
Syncing issue

items missing from favorites

Fix: 1. Refresh the app: Close and reopen the app to see if the favorites list updates. 2. Check your internet connection: Ensure you have a sta... ⇲
 
Security issue

account hacked

Fix: 1. Change your password immediately: Use the 'Forgot Password' option to reset your password. 2. Enable two-factor authentication: If avail... ⇲
 
Network issue

API request error

Fix: 1. Restart the app: Close and reopen the app to see if the error resolves itself. 2. Check your internet connection: Ensure you have a stab... ⇲
 
Slow issue

slow loading of order details

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. 2. Restart the app: Close and reopen the app to r... ⇲
 
N/A issue

high prices compared to competitors

Fix: 1. Look for promotions: Check the app for any ongoing promotions or discounts that may apply to your purchases. 2. Compare prices: Use the... ⇲

express delivery not available in app

Fix: 1. Check delivery options: Ensure you are selecting the correct items that qualify for express delivery. 2. Update the app: Make sure you a... ⇲
 
Notifications issue

notification details do not load

Fix: 1. Restart the app: Close and reopen the app to see if the notifications load properly. 2. Check notification settings: Go to your iPhone s... ⇲
 
UI issue

limited store visibility on map

Fix: 1. Check location settings: Ensure that location services are enabled for Читай-город by going to Settings > Privacy > Location Services. 2... ⇲
 
Registration issue

registration required to purchase

Fix: 1. Create an account: If you haven't already, follow the registration process to create an account, which is necessary for purchasing. 2. U... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
70.8%

Bad experience
25.0%

Neutral
4.2%

~ from our NLP analysis of 24 combined software ratings.

 Switch to these Alternatives:
Лабиринт.ру — книжный магазин
Строки: Манга, Комиксы, Книги
Litres: Books and audiobooks
LiveLib – рекомендации книг
Книги без Интернета 2024
MyBook: books and audiobooks
Catch — Thrilling Chat Stories
Litres: Audio
Bookmate. Listen & read books
Литнет – Электронные Книги

 Private Data Читай-город collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics