fix problems on Petz [iphone]

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—— Run into issues on Petz? Get help pending when official support gets back to you!

Petz: Tudo que seu pet precisa
Info:
company: Petz
: https://www.petz.com.br/atendimento-inteligente
: www.petz.com.br
Chat with our AI-based Petz Support
   Hello! How can I assist you?  

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Bugs issue

Unable to schedule services for pets

Fix: 1. Check if you have the latest version of the app installed. Update if necessary. 2. Ensure that you have a stable internet connection. Tr... ⇲

Missing product availability information

Fix: 1. Ensure the app is updated to the latest version, as updates may include improved product information. 2. Check the product details page... ⇲
 
UI issue

Cart does not open

Fix: 1. First, ensure that the app is updated to the latest version. 2. Clear the app's cache by going to Settings > General > iPhone Storage >... ⇲
 
Notifications issue

Excessive and irrelevant notifications

Fix: 1. Open the Petz app and go to Settings or Notifications within the app. Look for options to customize your notification preferences. 2. If... ⇲

No option to disable notifications

Fix: 1. Open the Petz app and navigate to Settings or Notifications. Look for any options related to notification preferences. 2. If the app doe... ⇲
 
Payments issue

Payment method must be re-entered for each purchase

Fix: 1. Check if your payment method is saved correctly in the app. Go to the payment settings and ensure your card details are entered and saved... ⇲
 
Customization issue

Lack of item-specific subscription options

Fix: 1. Check the app for any updates that may have added new features, including subscription options. 2. Explore the app's product categories... ⇲
 
Settings issue

Inability to auto-populate user data

Fix: 1. Check your app settings to ensure that your profile information is saved correctly. Go to your account settings and verify that all field... ⇲
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 what users are saying
Good experience
97.0%

Bad experience
1.6%

Neutral
1.4%

~ from our NLP analysis of 2,229 combined software ratings.

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 Private Data Petz collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics