fix problems on MetroSMART Ride [iphone]

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—— Run into issues on MetroSMART Ride? Get help pending when official support gets back to you!

MetroSMART Ride
Info:
company: MetroPCS
: https://www.metropcs.com/support/faq
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Bugs issue

Inaccurate gas station prices

Fix: Verify that your location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure that MetroSMART Ride is... ⇲

GPS inaccuracies

Fix: Ensure that your location services are enabled and set to 'High Accuracy'. Go to Settings > Privacy > Location Services and select MetroSMAR... ⇲
 
Login issue

MetroSMART Ride frequently logs out

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Ensure you have a strong Wi-Fi or cellular s... ⇲
 
Network issue

Server errors when logging in

Fix: Ensure that you are using the correct login credentials. Double-check your username and password for any typos. OR If you continue to exp... ⇲
 
Storage issue

Loses stored information

Fix: Make sure that the app is updated to the latest version. Developers often release updates to fix bugs related to data storage. OR Check y... ⇲
 
Syncing issue

Misses trips and timeline data

Fix: Ensure that the app has permission to access your location at all times. Go to Settings > Privacy > Location Services and set MetroSMART Rid... ⇲
 
Notifications issue

Notifications are misleading

Fix: Review the notification settings within the app. Sometimes, apps have their own notification settings that can differ from the iPhone's gene... ⇲

Notifications not shown after dismissal

Fix: Check your notification settings in the app to see if there is an option to keep notifications visible after dismissal. Some apps allow you... ⇲
 
Settings issue

Cannot delete trip history

Fix: Check the app settings for an option to manage or delete trip history. Some apps have a dedicated section for managing past trips. OR If... ⇲

Cannot disable trip tracking

Fix: Check the app settings for an option to disable trip tracking. Some apps allow users to toggle tracking features on or off. OR If there i... ⇲
 
Ads issue

Cannot opt out of ads

Fix: Look for a premium version of the app that may offer an ad-free experience. Many apps provide a paid option to remove ads. OR If a premiu... ⇲
 
Loading issue

MetroSMART Ride takes long to load

Fix: Check your internet connection. A slow connection can cause the app to load slowly. Try switching between Wi-Fi and cellular data to see if... ⇲
 
UI issue

No Wi-Fi button available

Fix: Ensure that your iPhone is connected to a Wi-Fi network. Go to Settings > Wi-Fi and check if you are connected to a network. OR If the ap... ⇲
 
Updates issue

MetroSMART Ride becomes less reliable with updates

Fix: If you notice decreased reliability after an update, consider rolling back to a previous version of the app if possible. This may require un... ⇲
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 what users are saying
Good experience
96.5%

Neutral
2.2%

Bad experience
1.3%

~ from our NLP analysis of 4,973 combined software ratings.

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 Private Data MetroSMART Ride collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics