fix problems on Reflect [iphone]

—— Run into issues on Reflect? Get help pending when official support gets back to you!

Reflect - guided daily journal

Info:

company: Ensparkle OOD

: https://www.notion.so/ensparkle/Ensparkle-support-b137dc59641f455bb93c0aec6e2f1e68

Chat with our AI-based Reflect Support

🛠️ Common Reflect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited iPad support

Fix: Check if the app is available in the App Store for iPad. If it is not, consider using the iPhone version on your iPad by downloading it from... ⇲

No landscape mode

Fix: To work around the lack of landscape mode, try rotating your device to see if the app automatically adjusts. If it does not, consider using... ⇲

Payments issue

Subscription required for some features

Fix: Review the features available in the free version and prioritize using those. Make a list of the features you find most valuable and see if... ⇲

Customization issue

No option to email AI chat logs

Fix: As a workaround, take screenshots of your AI chat logs and email them to yourself. This allows you to keep a record of your conversations wi... ⇲

No summary of AI chats

Fix: After each chat, manually summarize the key points in a separate note-taking app or journal entry. This will help you keep track of importan... ⇲

Limited emotion selection for daily check-in

Fix: If the available emotions do not capture your feelings accurately, consider using a note-taking feature to write a brief description of your... ⇲

Cannot change dates on entries

Fix: If you need to adjust the date of an entry, consider creating a new entry with the correct date and copying the content from the original en... ⇲

Privacy issue

Ambiguous personal data sharing policy

Fix: Review the app's privacy policy in the settings or on their website to understand what data is collected and how it is used. If you are unco... ⇲

Bugs issue

Bug causing text to be invisible after iOS update

Fix: Try restarting your iPhone to see if that resolves the issue. If the problem persists, check for any app updates in the App Store that may a... ⇲

Support issue