fix problems on AppleInsider [iphone]

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—— Run into issues on AppleInsider? Get help pending when official support gets back to you!

AppleInsider
Info:
company: Crafted
: http://www.appleinsider.com/contact/
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Screen issue

Blank 'Latest News' screen

Fix: Try refreshing the 'Latest News' screen by pulling down on the screen. This action can help reload the content. If that doesn't work, close... ⇲
 
UI issue

Top Story takes up too much space

Fix: Look for any settings within the app that allow you to customize the layout or display options. Some apps have options to minimize or hide c... ⇲

Inconsistent navigation gestures

Fix: Review the app's tutorial or help section, if available, to familiarize yourself with the intended navigation gestures. This can often clari... ⇲

Unattractive layout on iPad Pro

Fix: Check if there are any layout settings within the app that allow you to change the view or display mode. Some apps offer different layouts f... ⇲

Commenting process not intuitive

Fix: If you're having trouble commenting, look for a help or FAQ section within the app that may provide guidance on how to comment effectively.... ⇲
 
Search issue

Difficult to find new articles

Fix: Use the search function within the app to look for specific topics or keywords. This can help you find new articles more easily. Look for a... ⇲
 
Loading issue

Frequent loading issues

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to check available space. If storage is low, con... ⇲
 
Settings issue

No easy subscription cancellation

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, then select 'Subscriptions'. Find AppleInsider in th... ⇲
 
Ads issue

Annoying ads

Fix: Look for an option within the app to purchase an ad-free experience or subscription. Many apps offer this as a way to enhance user experienc... ⇲

Invasive subscription prompts

Fix: If subscription prompts are bothersome, check the app settings for an option to limit or disable prompts. Some apps allow you to adjust how... ⇲

Content primarily referral links

Fix: If you find the content unhelpful, try using the search function to find articles that are more substantive and less focused on referral lin... ⇲
 
Notifications issue

Spammy notifications

Fix: To manage notifications, go to your iPhone's Settings, scroll down to find AppleInsider, and tap on it. From there, you can adjust notificat... ⇲
 
Crashes issue

AppleInsider crashes and freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates. If the app is already updated, try uninsta... ⇲
 
Video issue

Videos do not load

Fix: Check your internet connection to ensure it is stable. If you're on Wi-Fi, try switching to cellular data or vice versa to see if that resol... ⇲
 
Compatibility issue

No landscape mode support on iPhones

Fix: Check if the app has a setting to enable landscape mode. Some apps have this option in their settings menu. OR If landscape mode is not s... ⇲

Lack of iPhone 6 support

Fix: If the app is not compatible with iPhone 6, check for any available updates in the App Store that may add support for older devices. OR I... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
46.5%

Good experience
41.9%

Neutral
11.6%

~ from our NLP analysis of 43 combined software ratings.

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 Private Data AppleInsider collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro: $29.99 Ditch the ads and go Pro!
  2. AppleInsider Subscription (1 Year): $8.99 AppleInsider Subscription (1 Year)
  3. AppleInsider Subscription (6 Months): $4.99 AppleInsider Subscription (6 Months)
  4. Pro: $2.99 Ditch the ads and go Pro!
  5. AppleInsider Subscription (3 Months): $2.99 AppleInsider Subscription (3 Months)
  6. AppleInsider Subscription (1 Month): $0.99 AppleInsider Subscription (1 Month)