fix problems on UNUM [iphone]

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—— Run into issues on UNUM ? Get help pending when official support gets back to you!

UNUM — Layout & Feed Preview
Info:
company: UNUM, Inc.
: https://unumdesign.zendesk.com/hc/en-us
: unum.la
Chat with our AI-based UNUM Support
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Payments issue

difficulties with membership plan upgrades

Fix: Double-check your payment method in the App Store. Go to Settings > [your name] > Payment & Shipping to ensure your payment information is c... ⇲

core features are now behind paywall

Fix: Review the features available in the free version and consider if the paid features are essential for your needs. If not, focus on maximizin... ⇲

high subscription cost for basic functions

Fix: Evaluate your usage of the app and determine if the subscription is worth the cost based on the features you use most frequently. OR Look... ⇲
 
UI issue

reel post thumbnails do not show up

Fix: Check your internet connection. A weak connection can prevent thumbnails from loading properly. Try switching between Wi-Fi and cellular dat... ⇲

UNUM is not user friendly

Fix: Familiarize yourself with the app by exploring the help section or tutorials if available. This can help you understand how to navigate the... ⇲

extra blank squares clutter the interface

Fix: Try adjusting the layout settings within the app. Look for options to customize your feed layout to minimize clutter. OR If the blank squ... ⇲

inability to delete photos from carousel

Fix: Try tapping and holding the photo you want to delete to see if a delete option appears. If not, check if there are any app updates that migh... ⇲

new UI is less intuitive

Fix: Take some time to explore the new UI and identify where key features are located. Sometimes, a little exploration can help you adapt to chan... ⇲
 
Crashes issue

frequent crashes and data loss

Fix: Make sure your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. OR Regu... ⇲
 
Loading issue

videos do not load properly

Fix: Check your internet connection and try switching to a different network. A stable connection is crucial for video loading. OR Clear the a... ⇲
 
Uploads issue

glitches when uploading images

Fix: Ensure that the images you are trying to upload are in a supported format and not too large. Resize or convert images if necessary. OR Tr... ⇲
 
Updates issue

removal of basic features from free version

Fix: Identify which features are essential for your use and see if there are alternative apps that offer similar functionalities for free. OR... ⇲

unreliable performance and constant updates

Fix: Check for any background apps that may be consuming resources and close them to improve performance. Go to Settings > General > Background A... ⇲
 
Support issue

poor customer support

Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. OR Eng... ⇲
 
Login issue

UNUM constantly requires re-login

Fix: Check your device's settings to ensure that the app is allowed to remember your login information. Go to Settings > UNUM and check for any r... ⇲

inability to sign into IG business account

Fix: Ensure that your Instagram business account is properly set up and linked to a Facebook page, as this is often required for business account... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.1%

Bad experience
10.5%

Neutral
3.4%

~ from our NLP analysis of 11,940 combined software ratings.

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 Private Data UNUM collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Elite Plan: $6.99 Plan for Professionals and Businesses
  2. Creator Plan — Monthly: $11.99 Unlock all your marketing tools. Grow today!
  3. UNUM Elite: $59.99 Social media storytelling made easy.
  4. Beginner Plan: $7.99 Unlock the best tools for your next post!
  5. UNUM PRO Membership: $8.99 Level up your social with powerful tools.
  6. Pro Monthly Plan: $6.99 Plan for Professionals
  7. UNUM Pro: $54.00 Unlock all your posting tools. Grow today!
  8. UNUM Pro Monthly: $9.00 Unlock all your posting tools. Grow today!
  9. Lifetime Subscription: $0.00 Unlock UNUM PRO with a lifetime subscription
  10. Elite Yearly: $59.99 This is a trial for elite yearly