—— Run into issues on HealthRate? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the device is properly calibrated. Go to the settings of the HealthRate app and look for calibration options. Follow the instruc... ⇲
Fix: Check if you are using the app in a quiet environment and are relaxed before taking a reading. Stress and movement can affect blood pressure... ⇲
Fix: Try taking readings at different times of the day and during various activities (resting, exercising) to see if there is a change in pulse r... ⇲
Fix: Make sure that the app has the necessary permissions to access your device's sensors. Go to your iPhone settings, find the HealthRate app, a... ⇲
Fix: Ensure that you are using the app in optimal conditions. Avoid taking measurements in extreme temperatures or while moving, as these factors... ⇲
Fix: Check your App Store purchase history to confirm the charge. Go to the App Store, tap on your profile picture, and select 'Purchased' to see... ⇲