—— Run into issues on Benji? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the Benji app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue persis... ⇲
Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. Try loading other websites or apps... ⇲
Fix: 1. Check the App for Support Options: Look for a 'Help' or 'Support' section within the app. This may provide FAQs or a contact form. 2. Us... ⇲
Fix: 1. Review Account Settings: Go to your account settings within the app to ensure all information is correct and up to date. 2. Use the App’... ⇲
Fix: 1. Expand Search Criteria: When searching for pets, try broadening your search criteria (e.g., different breeds, sizes, or locations) to see... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection before attempting to sign up. 2. Verify Information: Double-chec... ⇲
Fix: 1. Check Spam Folder: Regularly check your spam or junk email folder to see if notifications are being filtered there. 2. Whitelist the Ema... ⇲
Fix: 1. Reset Password: Use the 'Forgot Password' feature on the login screen to reset your password and regain access to your account. 2. Check... ⇲