—— Run into issues on Arthur State Bank? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your device has enough storage space. Go to Settings > General > iPhone Storage and see if you need to free up space. If there’s en... ⇲
Fix: Ensure that you are using a well-lit area when taking photos of checks. Use a flat surface and make sure the check is fully visible in the f... ⇲
Fix: Make sure you are following the correct procedure for check deposits. Check the app’s help section for step-by-step instructions on how to d... ⇲
Fix: Check the app for any notifications regarding deposit processing times. Sometimes, deposits may take longer due to bank policies or weekends... ⇲
Fix: Check if there are any limits set by the app for credit card payments. If your payment exceeds the limit, try breaking it into smaller payme... ⇲
Fix: If your iPhone is unable to update to the latest iOS version required for the app, consider using an older version of the app if available.... ⇲
Fix: Ensure that you have enabled notifications and account alerts in the app settings. Go to Settings > Notifications and check if balance alert... ⇲
Fix: Check the app settings to ensure that payment alerts are enabled. Go to Settings > Notifications and make sure that alerts for payments are... ⇲
Fix: If you are having trouble reaching customer service through the app, try using alternative contact methods such as email or the bank’s websi... ⇲