fix problems on IPKO TVim [iphone]

—— Run into issues on IPKO TVim? Get help pending when official support gets back to you!

IPKO TVim

Info:

company: IPKO Telecommunications sh.p.k.

: http://www.ipko.com/

: www.ipko.com

Chat with our AI-based IPKO TVim Support

🛠️ Common IPKO TVim Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

IPKO TVim crashes frequently

Fix: 1. Restart the app: Close the IPKO TVim app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) an... ⇲

video freezes every 30 seconds

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi connection. You can do this by testing other apps or websites. If your con... ⇲

Video issue

poor video quality

Fix: 1. Adjust video settings: Check if the app has a settings menu where you can adjust the video quality. Set it to a higher resolution if avai... ⇲

poor image quality on TV

Fix: 1. Check HDMI connections: Ensure that the HDMI cable connecting your device to the TV is secure and functioning properly. Try using a diffe... ⇲

Updates issue

IPKO TVim does not open after update

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom) and swipe the app off the screen. Then, try reopening it. 2... ⇲

inadequate testing of recent versions

Fix: 1. Revert to an older version: If possible, uninstall the current version and look for an older version of the app that was stable. This may... ⇲

Account issue

no password reset option

Fix: 1. Check for an alternative: Look for a 'Forgot Password?' link on the login screen. If it exists, follow the prompts to reset your password... ⇲

Settings issue

limited channel selection

Fix: 1. Explore settings: Check if there are options within the app to add or subscribe to additional channels. Sometimes, channels can be added... ⇲

missing popular channels

Fix: 1. Check for updates: Ensure that the app is updated, as new channels may be added in newer versions. 2. Explore alternative apps: If certai... ⇲

Screen issue

no wide screen support

Fix: 1. Check app settings: Look for any settings within the app that allow you to change the aspect ratio or screen mode. Some apps have options... ⇲

Audio issue

audio issues after update

Fix: 1. Check audio settings: Go to the app's settings and ensure that the audio output is set correctly. Sometimes, the app may default to a dif... ⇲

UI issue

lack of user-friendly design

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Sometimes, a lack of familiarity can make an... ⇲

Registration issue

no option for creating new accounts

Fix: 1. Check for a web version: If the app does not allow account creation, see if there is a web version of the service where you can create an... ⇲

Slow issue

slow video playback compared to TV

Fix: 1. Check internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming. A slow connection can lead to... ⇲

Compatibility issue

not compatible with older devices

Fix: 1. Check system requirements: Look up the app's requirements in the App Store to see if your device meets them. If not, consider upgrading y... ⇲