fix problems on Glofox [iphone]

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Glofox
Info:
company: Glofox
: https://www.glofox.com
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UI issue

Cannot save space for all classes

Fix: Check if there is a limit set on the number of classes you can reserve. Go to the 'Settings' or 'Profile' section in the app and look for an... ⇲

Studio waiver does not appear

Fix: Ensure that you have completed all necessary steps to access the waiver. Check if there is a specific section in the app for waivers or agre... ⇲

No option to see remaining spots in class

Fix: Check the class details page in the app. Some classes may not display remaining spots if the feature is not enabled. Look for any settings r... ⇲

Difficult navigation due to dark theme

Fix: Check if the app has a theme or display settings option. Go to 'Settings' and look for 'Theme' or 'Display' options to switch to a lighter t... ⇲

Inability to book past events

Fix: Check if there is a filter or setting in the app that restricts viewing past events. Navigate to the events section and look for any options... ⇲
 
Login issue

Cannot log in on computer

Fix: Ensure you are using the correct login credentials. Double-check your email and password for any typos. If you have forgotten your password,... ⇲

Frequent logouts

Fix: Check if your app is up to date. Go to the App Store, search for Glofox, and see if there is an update available. If so, install it to fix p... ⇲

No fingerprint login option

Fix: Check the app settings to see if there is an option to enable fingerprint login. Go to 'Settings', then 'Security', and look for 'Fingerprin... ⇲
 
Payments issue

Payment method update process is confusing

Fix: Follow these steps to update your payment method: Open the Glofox app, go to 'Profile' or 'Account Settings', and look for 'Payment Methods'... ⇲
 
Account issue

Cannot cancel membership

Fix: Navigate to the 'Membership' section in the app. Look for an option to manage or cancel your membership. If you find it, follow the prompts... ⇲

Cannot cancel sessions less than 2 hours before

Fix: Review the cancellation policy in the app to understand the time restrictions. If you need to cancel a session, try to do so as early as pos... ⇲
 
Slow issue

Glofox runs slow

Fix: Check your internet connection. A slow or unstable connection can affect app performance. Try switching to a different Wi-Fi network or usin... ⇲
 
Syncing issue

Calendar does not update after cancellation

Fix: Ensure that you have synced your calendar settings within the app. Go to 'Settings' and look for 'Calendar Sync' options to ensure it is ena... ⇲
 
Customization issue

Limited reporting features

Fix: Explore the app's settings to see if there are any reporting options that can be enabled. Look for sections related to analytics or reports... ⇲
 
Crashes issue

Glofox crashes occasionally

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Glofox, and install any available updates to fix bugs... ⇲
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 what users are saying
Good experience
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Bad experience
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Neutral
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~ from our NLP analysis of 98 combined software ratings.

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 Private Data Glofox collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics