fix problems on HarborLight [iphone]

—— Run into issues on HarborLight ? Get help pending when official support gets back to you!

HarborLight Mobile

Info:

company: HarborLight Credit Union

: https://www.harborlightcu.org/about-us/contact-us.html

: www.harborlightcu.org

Chat with our AI-based HarborLight Support

🛠️ Common HarborLight Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HarborLight feels outdated

Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if HarborLight Mob... ⇲

User interface is not user-friendly

Fix: Familiarize yourself with the app's features by exploring the help section or user guide, if available. This can often provide insights into... ⇲

Login process is unreliable

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the login process improves. If using Wi-Fi, t... ⇲

Frequent logouts

Fix: Check your app settings for any session timeout settings. If available, adjust them to a longer duration to prevent frequent logouts. OR... ⇲

Loading issue

Assets do not load completely

Fix: Check your internet connection. A weak connection can cause incomplete loading. Try switching to a different network or resetting your route... ⇲

Security issue

FaceID setup required too often

Fix: Make sure that FaceID is properly configured. Go to Settings > Face ID & Passcode, and ensure that HarborLight Mobile is enabled under 'Use... ⇲

Password recognition issues with FaceID

Fix: Re-enter your password manually to ensure it is correct. Go to the app's login screen, select 'Forgot Password?' if necessary, and reset it... ⇲

Glitches issue

Glitchy performance

Fix: Restart your iPhone. This can clear temporary glitches and improve app performance. Press and hold the power button until you see the slider... ⇲

Account issue

Transfer limits on accounts

Fix: Review the app's terms and conditions regarding transfer limits. This information is often found in the help or FAQ section of the app. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.3%

Bad experience

5.0%

Neutral

0.7%

~ from our NLP analysis of 280 combined software ratings.

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Private Data HarborLight collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics