fix problems on YMCA Twin Cities [iphone]

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—— Run into issues on YMCA Twin Cities? Get help pending when official support gets back to you!

YMCA Twin Cities
Info:
company: YMCA of the Greater Twin Cities
: https://egym.com/us/contact/support
: ymcamn.netpulse.com
Chat with our AI-based YMCA Twin Cities Support
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Bugs issue

Workout tracking shows future dates

Fix: Check the app settings to ensure that the date and time are set correctly on your device. Go to Settings > General > Date & Time and toggle... ⇲
 
UI issue

Cannot delete or edit workouts once posted

Fix: Look for an 'Edit' or 'Manage Workouts' option in the app's settings or your profile section. If available, use this feature to modify or de... ⇲

Pool schedule requires excessive taps and results in PDF download

Fix: Try accessing the pool schedule directly from the YMCA website using your mobile browser. This may provide a more streamlined view without t... ⇲

Class tracking process is confusing

Fix: Take some time to explore the app's tutorial or help section, if available. This may provide guidance on how to effectively track classes.... ⇲

Password reset option overlaps with password entry

Fix: Try rotating your device to landscape mode when entering your password. This may provide more space on the screen and prevent overlap. OR... ⇲

Class schedules not consolidated on one page

Fix: Check if the app has a 'View All Classes' option or a similar feature that allows you to see all schedules in one place. This can simplify y... ⇲
 
Camera issue

Camera feature for photos not functioning

Fix: Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and check if YMCA Twin Cities is listed and enab... ⇲
 
Features issue

Inability to track monthly visits for health insurance

Fix: Check if the app has a 'Visit History' or 'Usage Stats' section. This may provide a summary of your visits that you can manually track for h... ⇲
 
Syncing issue

Difficulty syncing app across multiple devices

Fix: Ensure that you are logged into the same account on all devices. Check the app settings to confirm that your account is synced properly acro... ⇲

Reminders appear on multiple calendars

Fix: Check the app's settings to see if there is an option to select which calendar to sync with. This can help you manage where reminders are se... ⇲
 
Login issue

Tabs redirect to website requiring additional login

Fix: Check if the app has an option to save your login credentials. This can help you avoid repeated logins when accessing the website through th... ⇲
 
Crashes issue

YMCA Twin Cities frequently crashes or fails to open

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for YMCA Twin Cities, and check for any available updates... ⇲
 
Compatibility issue

Check-in feature not available on watch

Fix: Check if the app has a companion Apple Watch app that needs to be installed separately. If so, download it from the App Store on your watch.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.2%

Bad experience
5.4%

Neutral
4.4%

~ from our NLP analysis of 631 combined software ratings.

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 Private Data YMCA Twin Cities collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History
    • Diagnostics