fix problems on The Big 12 [iphone]

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—— Run into issues on The Big 12? Get help pending when official support gets back to you!

The Big 12
Info:
company: Big 12 Conference
: http://www.sidearmsports.com/contact
Chat with our AI-based The Big 12 Support
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Syncing issue

Scores not available most times

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and cellu... ⇲

Inconsistent live scores

Fix: 1. Refresh the app: Pull down on the screen to refresh the live scores. This can help load the most current information. 2. Check your inte... ⇲
 
Slow issue

Slow to update content

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of The Big 12 app, as updates often include performance... ⇲

Slow to load

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular signal. Try switching networks to see if loading speeds improv... ⇲
 
UI issue

Difficult to navigate standings and schedules

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where standings and schedules are located. Look for... ⇲

No individual team breakdowns

Fix: 1. Check for team-specific sections: Look for tabs or menus that may lead to individual team pages. Sometimes these are not immediately visi... ⇲

Difficult to read for color blind users

Fix: 1. Adjust display settings: Go to Settings > Accessibility > Display & Text Size and enable 'Color Filters'. Choose a filter that works best... ⇲

No direct menu to standings

Fix: 1. Explore the app thoroughly: Look for tabs or sections that may not be immediately obvious. Sometimes standings are nested under other cat... ⇲

No landscape mode

Fix: 1. Check device settings: Go to Settings > Display & Brightness and ensure 'Display Zoom' is set to standard. This can sometimes affect land... ⇲

Need for better user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. This can help improve your ov... ⇲
 
Notifications issue

The Big 12 errors when setting game alerts

Fix: 1. Check notification settings: Go to Settings > Notifications > The Big 12 and ensure notifications are enabled. 2. Reinstall the app: Uni... ⇲
 
Updates issue

Lack of timely updates

Fix: 1. Refresh the app regularly: Manually refresh the app to check for updates, especially during game times. 2. Monitor social media: Follow... ⇲

Limited articles and updates

Fix: 1. Explore other sports news sources: If the app lacks content, consider using other sports news apps or websites that cover the Big 12 for... ⇲

Outdated information

Fix: 1. Refresh the app: Pull down on the screen to refresh the content and check for the latest updates. 2. Check for app updates: Go to the Ap... ⇲
 
Freezing issue

The Big 12 freezes

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom) and swipe up on The Big 12 app to close it. Reopen the app... ⇲
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 what users are saying
Good experience
64.9%

Bad experience
24.6%

Neutral
10.5%

~ from our NLP analysis of 57 combined software ratings.

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 Private Data The Big 12 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data