fix problems on Monobank [iphone]

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—— Run into issues on Monobank? Get help pending when official support gets back to you!

monobank: first digital bank
Info:
company: UNIVERSAL BANK, PRAT
: http://monobank.ua/contacts
: monobank.ua
Chat with our AI-based monobank Support
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Payments issue

Split payment feature not functioning

Fix: Ensure that both parties involved in the split payment have the latest version of the app installed. Outdated versions can lead to compatibi... ⇲

Deposit repayment delays

Fix: Keep track of your deposit repayment status through the app. If you notice a delay, check the app's notifications or messages for any update... ⇲
 
Permissions issue

monobank unusable without granting certain permissions

Fix: Review the permissions requested by the app in your iPhone's Settings. If you are uncomfortable granting certain permissions, consider wheth... ⇲
 
Compatibility issue

iPad version poorly optimized

Fix: Try using the iPhone version of the app on your iPad by downloading it from the App Store. This may provide a better experience until the iP... ⇲

Language support issues

Fix: Check the app's settings to see if there is an option to change the language. If your preferred language is not available, consider using a... ⇲
 
UI issue

Unfriendly UI design

Fix: Familiarize yourself with the app's layout by exploring each section. Sometimes, taking time to understand the navigation can improve your e... ⇲
 
Crashes issue

monobank crashes when accessing support

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that can cause crashes. Check the App Store for any availab... ⇲
 
Camera issue

Selfie authorization feature not working

Fix: Make sure your camera is functioning properly by testing it with other apps. If the camera works elsewhere, try restarting the Monobank app... ⇲
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 what users are saying
Good experience
97.4%

Bad experience
1.8%

Neutral
0.8%

~ from our NLP analysis of 13,584 combined software ratings.

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 Private Data monobank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics