fix problems on Doktor.se [iphone]

—— Run into issues on Doktor.se? Get help pending when official support gets back to you!

Doktor.se - Trygg vård direkt

Info:

company: Doktorse Nordic AB

: http://www.doktor.se

: www.doktor.se

Chat with our AI-based Doktor.se Support

🛠️ Common Doktor.se Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires Swedish BankID to use the app

Fix: If you do not have a Swedish BankID, you will need to obtain one. This typically involves visiting a bank in Sweden and applying for a BankI... ⇲

Infinite loop when trying to book a COVID test

Fix: Clear the app's cache and data. Go to your iPhone's Settings > Scroll down to the Doktor.se app > Tap on it > Select 'Clear Cache' or 'Reset... ⇲

Support issue

Unhelpful robot chat

Fix: If the robot chat is not providing useful information, try asking specific questions or using keywords related to your issue. This can somet... ⇲

Downloads issue

English option only directs to app download

Fix: If you are directed to download the app when selecting English, ensure that you have the latest version of the app installed. Check the App... ⇲

UI issue

Doktor.se does not provide clear instructions

Fix: To find clearer instructions, check the app's help or support section. This is often found in the settings or main menu of the app. Look for... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.8%

Bad experience

3.5%

Neutral

1.6%

~ from our NLP analysis of 425 combined software ratings.

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Private Data Doktor.se collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics