fix problems on Shellback [iphone]

—— Run into issues on Shellback? Get help pending when official support gets back to you!

Shellback

Info:

company: Program Executive Office for Enterprise Information Systems, Sea Warrior Program

: https://navymil.zendesk.com/hc/en-us/requests/new

: www.applocker.navy.mil

Chat with our AI-based Shellback Support

🛠️ Common Shellback Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Shellback crashes when entering feedback

Fix: 1. Restart the App: Close the Shellback app completely by double-tapping the home button and swiping up on the app. Then, reopen it and try... ⇲

Rules of the Road quiz no longer shows correct answers

Fix: 1. Check for Updates: Ensure that the Shellback app is updated to the latest version, as updates may fix issues with the quiz functionality.... ⇲

Updates issue

Some instructions are outdated

Fix: 1. Check for Updates: Regularly check for app updates in the App Store, as developers may release updated instructions in newer versions. 2... ⇲

Lack of hyperlinks to current instructions

Fix: 1. Manually Search: If hyperlinks are missing, manually search for the current instructions on the official website or trusted resources. 2... ⇲

PFA instruction is outdated

Fix: 1. Check for Updates: Regularly check for app updates in the App Store for the latest PFA instructions. 2. Use Alternative Resources: Look... ⇲

Shellback does not open after iOS update

Fix: 1. Restart Your Device: Sometimes, a simple restart can resolve app issues after an iOS update. 2. Update the App: Check the App Store for... ⇲

Limited resources for aviators

Fix: 1. Use Alternative Resources: Search for additional resources for aviators on official aviation websites or forums. 2. Join Online Communit... ⇲

Inconsistent updates to references and instructions

Fix: 1. Check for Updates: Regularly check for app updates in the App Store to ensure you have the latest references and instructions. 2. Use Al... ⇲

Loading issue

Uniform regulations documents do not load

Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable internet connection. Try switching between Wi-Fi and cellular... ⇲

Downloads issue