fix problems on MetaTrader 4 [iphone]

​

—— Run into issues on MetaTrader 4? Get help pending when official support gets back to you!

MetaTrader 4
Info:
company: MetaQuotes Software Corp.
: https://www.metatrader4.com
: www.metaquotes.net
Chat with our AI-based MetaTrader 4 Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Lack of certain indicators compared to competitors

Fix: To enhance your trading experience, you can download custom indicators from third-party sources. Look for reputable websites that offer Meta... ⇲

Inability to customize charts for new accounts

Fix: When setting up a new account, make sure to customize your chart settings immediately after logging in. Save these settings as a template to... ⇲

No ruler tool or custom time frames available

Fix: While the ruler tool is not available, you can manually measure price movements by noting the price levels on the y-axis. Use the horizontal... ⇲
 
Bugs issue

Parameters reset when switching between buy and sell orders

Fix: To avoid resetting parameters, make sure to save your settings before switching orders. You can do this by taking a screenshot of your curre... ⇲

Charts reset to default and erase drawings

Fix: To prevent your charts from resetting, make sure to save your chart templates. After customizing your chart, tap on the 'Templates' option a... ⇲
 
Notifications issue

Push notifications for trade updates missing

Fix: Check your app settings to ensure that push notifications are enabled. Go to 'Settings' in the MetaTrader 4 app, then select 'Notifications'... ⇲
 
Slow issue

Lag in real-time data

Fix: To reduce lag, ensure that your internet connection is stable. Switch to a Wi-Fi connection if possible, as mobile data can sometimes be slo... ⇲
 
Freezing issue

MetaTrader 4 freezes occasionally

Fix: If the app freezes, try force-closing it. On your iPhone, swipe up from the bottom of the screen and pause in the middle to see the app swit... ⇲
 
Compatibility issue

Limited stock options on mobile app

Fix: To access a wider range of stocks, consider using the desktop version of MetaTrader 4, which may offer more options. You can analyze stocks... ⇲

No support for 64-bit MacOS

Fix: If you are using a 64-bit Mac, consider running MetaTrader 4 through a virtual machine or using software like Wine to emulate a Windows envi... ⇲

Inconsistent performance across devices

Fix: To improve performance consistency, ensure that all devices are running the latest version of the app. Check for updates regularly and insta... ⇲
 
Support issue

Customer service issues

Fix: To address customer service issues, check the app for any FAQs or help sections that may provide answers to common questions. This can save... ⇲
 
Security issue

Scam brokers prevalent

Fix: To avoid scam brokers, always verify the broker's regulatory status before opening an account. Look for brokers that are regulated by reputa... ⇲
 
Syncing issue

Lack of cloud access for EAs and custom indicators

Fix: To work around the lack of cloud access, consider using a VPS (Virtual Private Server) to run your EAs and custom indicators. This allows yo... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.1%

Bad experience
2.1%

Neutral
1.8%

~ from our NLP analysis of 75,053 combined software ratings.

 Switch to these Alternatives:
Forex Calendar, Market & News
cTrader
FX Calculators
TradeLocker
STINU-Position Size Calculator
OANDA - Forex trading
Forex Trading for Beginners
FOREX.com Forex Trading Broker
VT Markets-Online Trading
Tradovate: Trade & Invest

 Private Data MetaTrader 4 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics