—— Run into issues on Therm-ic Heat Control? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your iPhone's Bluetooth is turned on. Go to Settings > Bluetooth and toggle it on if it's off. 2. Forget the Therm-ic device... ⇲
Fix: 1. Restart the Therm-ic app. Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, then swipe up on t... ⇲
Fix: 1. Ensure that the Therm-ic device is properly connected via Bluetooth. Go to Settings > Bluetooth and check if the device is listed as conn... ⇲
Fix: 1. Ensure that the Therm-ic device is connected to the app. If it is connected, the battery status should be visible. 2. Restart the app to... ⇲
Fix: 1. Ensure that the Therm-ic device is fully charged. A low battery can lead to inconsistent performance. 2. Check the settings in the app to... ⇲
Fix: 1. Restart the Therm-ic app to refresh the connection status. 2. Check the Bluetooth settings on your iPhone to ensure the device is disconn... ⇲
Fix: 1. Uninstall and reinstall the Therm-ic app to clear any corrupted data. 2. Restart your iPhone to refresh the system and improve app perfor... ⇲
Fix: 1. Review the features and settings in the app to ensure you are utilizing all functionalities of the Therm-ic device. 2. Consider comparing... ⇲
Fix: 1. Restart the Therm-ic app to see if the pause button starts functioning. 2. Check for any updates for the app in the App Store and install... ⇲
Fix: 1. Ensure that your Apple Watch is updated to the latest watchOS version. Go to the Watch app on your iPhone, tap General > Software Update.... ⇲
Fix: 1. Ensure that your iPhone is connected to a stable Wi-Fi network during the firmware update. 2. Restart the Therm-ic app and try the firmwa... ⇲
Fix: 1. Ensure that the Therm-ic device is in pairing mode. Refer to the user manual for instructions on how to enable pairing mode. 2. Restart y... ⇲
Fix: 1. Ensure that both socks are in pairing mode and close to your iPhone. 2. Try connecting one sock at a time, and once connected, attempt to... ⇲
Fix: 1. Ensure that the Therm-ic device is charged and in pairing mode. Refer to the user manual for instructions. 2. Restart your iPhone and try... ⇲
Fix: 1. Ensure that your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Clear the app cache by... ⇲