fix problems on Keenetic [iphone]

—— Run into issues on Keenetic? Get help pending when official support gets back to you!

Keenetic

Info:

company: Keenetic Limited

: https://help.keenetic.com

: keenetic.com

Chat with our AI-based Keenetic Support

🛠️ Common Keenetic Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Keenetic requires location services to run

Fix: To enable location services for the Keenetic app, go to your iPhone's Settings. Scroll down and tap on 'Privacy', then select 'Location Serv... ⇲

Keenetic is slow and hangs frequently

Fix: Try closing other apps running in the background to free up system resources. Double-click the Home button (or swipe up from the bottom of t... ⇲

Network issue

Keenetic does not show connected devices

Fix: Ensure that your Keenetic router is properly connected to the internet and that the app is connected to the same network. Restart your route... ⇲

Guest network setup is problematic

Fix: Make sure you are following the correct steps to set up the guest network. In the app, navigate to the 'Network' section, select 'Guest Netw... ⇲

Cloud connection issues

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the cloud connecti... ⇲

Bugs issue

Incorrect traffic usage displayed

Fix: Check the settings on your Keenetic router to ensure that traffic monitoring is enabled. You can do this by accessing the router's web inter... ⇲

Settings issue

Cannot limit internet speed on devices

Fix: To limit internet speed for specific devices, go to the 'Devices' section in the app, select the device you want to limit, and look for an o... ⇲

Crashes issue

Keenetic crashes on older iOS versions

Fix: Check if your iPhone can be updated to a newer iOS version. Go to Settings > General > Software Update to see if an update is available. Upd... ⇲

Keenetic crashes when scanning QR code

Fix: Ensure that your camera permissions are enabled for the Keenetic app. Go to Settings > Privacy > Camera and make sure the Keenetic app is al... ⇲

Registration issue

Registration process is flawed

Fix: Ensure that you are entering the correct information during the registration process. Double-check your email address and password for any t... ⇲

Updates issue

Keenetic fails to open after updates

Fix: If the app fails to open, try restarting your iPhone. This can clear temporary issues that may prevent the app from launching. OR If the... ⇲

Notifications issue

Frequent reminders about outdated firmware despite updates

Fix: Check the firmware version of your Keenetic router through the app or web interface. If it shows that the firmware is up to date, try restar... ⇲

Compatibility issue

Inconsistent behavior across devices

Fix: Make sure that all devices are running the same version of the Keenetic app. Check for updates in the App Store and update all devices accor... ⇲