—— Run into issues on More4Motion Private Fleet? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To end a ride, ensure that you are in the correct location where the app allows you to finish your ride. Open the app and look for the 'End... ⇲
Fix: To remove payment information, navigate to the 'Account' or 'Payment' section of the app. Look for an option to manage or edit payment metho... ⇲
Fix: If you receive server warnings, first check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. If... ⇲
Fix: If your scooter turns off unexpectedly, check the battery level before starting your ride. Ensure that the scooter is fully charged. If the... ⇲
Fix: If scooters are showing as unavailable, try refreshing the app by pulling down on the screen to reload the map. This can sometimes update th... ⇲
Fix: If you notice funds deducted without using the ride, check your ride history in the app to confirm if a ride was mistakenly recorded. If you... ⇲
Fix: If you notice additional charges, review your transaction history in the app to identify the source of the charges. Take note of the dates a... ⇲
Fix: If you cannot find customer support contact information within the app, check the app's official website for a support section. They may hav... ⇲
Fix: If the app prompts for an update but does not function, first try restarting your iPhone. This can sometimes resolve temporary glitches prev... ⇲