fix problems on Net Generation [iphone]

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—— Run into issues on Net Generation? Get help pending when official support gets back to you!

Net Generation: Tennis Coaches
Info:
company: USTA
: https://www.usta.com
: netgeneration.usta.com
Chat with our AI-based Net Generation Support
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Crashes issue

Net Generation won't open

Fix: Restart your iPhone. Sometimes, a simple restart can resolve app issues. Hold down the power button and slide to power off, then turn it bac... ⇲

Crashes after login

Fix: Update the app to the latest version. Go to the App Store, check for updates, and install any available updates for Net Generation. OR If... ⇲
 
UI issue

Not intuitive for users

Fix: Familiarize yourself with the app by exploring its features. Spend some time navigating through the menus and options to understand how it w... ⇲

Stuck on add player screen

Fix: Ensure that all required fields are filled out correctly. If any fields are left blank or contain invalid information, the app may not allow... ⇲
 
Gameplay issue

Stuck on 'Choose Player' screen with no players

Fix: Ensure that you have added players to your account. Go to the 'Add Player' section and input the necessary information to create player prof... ⇲
 
Permissions issue

No access to resource videos for approved users

Fix: Check your account status to ensure that you are indeed approved for access to the resource videos. If you are unsure, try logging out and l... ⇲
 
Login issue

Incorrect email and password error

Fix: Double-check your email and password for typos. Ensure that the Caps Lock is not on and that you are using the correct case for your credent... ⇲
 
Loading issue

Net Generation does not proceed to next screen

Fix: Check for any prompts or notifications that may require your attention. Sometimes, the app may be waiting for you to confirm an action befor... ⇲
 
Registration issue

Account creation issues

Fix: Ensure that you are filling out all required fields correctly. Check for any error messages that may indicate what needs to be corrected.... ⇲
 
Freezing issue

Net Generation freezes during operation

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if it functio... ⇲
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 what users are saying
Bad experience
59.0%

Good experience
38.5%

Neutral
2.6%

~ from our NLP analysis of 39 combined software ratings.

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 Private Data Net Generation collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data