fix problems on Atlanta United [iphone]

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—— Run into issues on Atlanta United? Get help pending when official support gets back to you!

Atlanta United
Info:
company: Atlanta Falcons Football Club
: http://www.atlutd.com
: www.atlutd.com
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Slow issue

Atlanta United is slow and glitchy

Fix: Check for available storage on your device. Go to Settings > General > iPhone Storage. If your storage is nearly full, consider deleting unu... ⇲
 
Screen issue

White screen on launch

Fix: Delete and reinstall the app. Press and hold the app icon until it jiggles, tap the 'X' to delete it, then go to the App Store to download i... ⇲
 
Video issue

Video playback issues in landscape mode

Fix: Ensure that your device is not in Low Power Mode. Go to Settings > Battery and toggle off Low Power Mode, as it can affect performance durin... ⇲

Scrolling issues while playing videos

Fix: Try pausing the video and then scrolling. Sometimes, the app may not allow scrolling while the video is actively playing, so pausing can hel... ⇲
 
Login issue

Cannot log in to Ticketmaster through app

Fix: Check your internet connection. Ensure you have a stable connection, as login issues can often be caused by connectivity problems. Try switc... ⇲

Integration with Mercedes-Benz app requires repeated logins

Fix: Ensure both apps are updated to the latest versions. Go to the App Store and check for updates for both the Atlanta United and Mercedes-Benz... ⇲
 
Audio issue

Atlanta United turns off other audio apps

Fix: Check the app settings for audio playback options. Some apps have settings that control audio focus. Look for any options that may be set to... ⇲
 
UI issue

Difficult navigation

Fix: Familiarize yourself with the app layout. Spend some time exploring the different sections of the app to understand where features are locat... ⇲

Menu areas often display no content

Fix: Clear the app's cache by offloading it as mentioned earlier. This can help resolve issues with content not loading properly. OR Check for... ⇲
 
Syncing issue

Tickets not showing after sign in

Fix: Log out of the app and log back in. Go to the app settings, select 'Log Out', then sign back in with your credentials. This can refresh your... ⇲
 
Updates issue

Poor content updates

Fix: Check your app settings to ensure notifications for updates are enabled. Go to Settings > Notifications > Atlanta United app and make sure n... ⇲
 
Network issue

Atlanta United fails to connect

Fix: Restart your Wi-Fi router if you are using Wi-Fi. Unplug it for about 10 seconds, then plug it back in and wait for it to reconnect. This ca... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Check your notification settings for the app. Go to Settings > Notifications > Atlanta United app and ensure that all notification types are... ⇲
 
Messages issue

Error messages lack clarity

Fix: Take note of the specific error messages you receive and search for them online. Often, other users may have encountered the same issue and... ⇲
 
Compatibility issue

Layout not optimized for iPad

Fix: Use the app in compatibility mode. If available, you can try running the app in a smaller window or in portrait mode to see if that improves... ⇲

Atlanta United mirrors MLS app without added value

Fix: Explore all features of the app to see if there are any unique offerings. Sometimes, features may not be immediately obvious, so take time t... ⇲
 
Account issue

Inability to access tickets before games

Fix: Check the app's settings to ensure that ticket notifications are enabled. This can sometimes affect access to tickets before events. OR L... ⇲
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 what users are saying
Good experience
52.4%

Bad experience
40.8%

Neutral
6.8%

~ from our NLP analysis of 294 combined software ratings.

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 Private Data Atlanta United collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • User Content
    • Browsing History
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics