fix problems on Marjane [iphone]

—— Run into issues on Marjane? Get help pending when official support gets back to you!

Marjane

Info:

company: Marjane

: http://www.marjane.ma

: www.marjane.ma

Chat with our AI-based Marjane Support

🛠️ Common Marjane Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Marjane crashes when searching for products

Fix: 1. Clear the app cache: Go to your iPhone settings, scroll down to the app, and select 'Clear Cache'. This can help resolve temporary data i... ⇲

Cannot add fidelity card information

Fix: 1. Check for app updates: Ensure the app is updated to the latest version, as updates may fix issues with adding fidelity card information.... ⇲

UI issue

Website is complicated and confusing

Fix: 1. Use a simplified browser extension: Install a browser extension like 'Reader Mode' to simplify the website layout and make navigation eas... ⇲

Dropdown for city selection does not close

Fix: 1. Tap outside the dropdown: Try tapping outside the dropdown menu to close it. 2. Refresh the page: Reload the page to reset the dropdown f... ⇲

Loading issue

Images do not load

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as a weak connection can prevent images from loading. 2. Clear b... ⇲

Updates issue

Frequent updates

Fix: 1. Schedule updates: Set your iPhone to update apps automatically during off-peak hours, such as overnight, to avoid interruptions. 2. Check... ⇲

Bugs issue

Numerous bugs

Fix: 1. Keep the app updated: Regularly check for updates, as they often contain bug fixes and improvements. 2. Report bugs: Use the app's feedba... ⇲

Delivery marked as complete but items not received

Fix: 1. Check delivery address: Verify that the delivery address provided is correct and complete. 2. Contact delivery service: If possible, cont... ⇲

Online shopping feature does not work

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as a weak connection can prevent online shopping features from w... ⇲

Syncing issue

Cart does not save items

Fix: 1. Check login status: Ensure you are logged into your account, as items may not save if you are browsing as a guest. 2. Enable cookies: If... ⇲

Slow issue

Slow app performance

Fix: 1. Close background apps: Ensure no other apps are running in the background that could be slowing down your device. 2. Free up storage: Che... ⇲

Search issue

Missing products on the site

Fix: 1. Use search functionality: Use the search bar to look for specific products, as they might not be listed in the main categories. 2. Check... ⇲

Important food items not appearing in the list

Fix: 1. Use search functionality: Use the search bar to look for specific food items that might not be listed in the main categories. 2. Check di... ⇲

Lack of clothing items available online

Fix: 1. Use search functionality: Use the search bar to look for specific clothing items that might not be listed in the main categories. 2. Chec... ⇲

Cannot receive SMS code for login

Fix: 1. Check phone number: Ensure the phone number entered is correct and includes the country code if required. 2. Check network connection: En... ⇲

Payments issue

Error message when trying to use accumulated balance

Fix: 1. Check balance validity: Ensure that the accumulated balance is still valid and has not expired. 2. Verify account details: Double-check t... ⇲

Delivery requires minimum purchase amount

Fix: 1. Combine orders: Plan your purchases to combine items into a single order to meet the minimum purchase requirement. 2. Check for promotion... ⇲

Registration issue

Cannot create account from abroad

Fix: 1. Use a VPN: Install a VPN app on your device and connect to a server in the country where the service is available. 2. Check regional sett... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

3.4%

Neutral

2.0%

~ from our NLP analysis of 815 combined software ratings.

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Private Data Marjane collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data