—— Run into issues on MultiTracks.com ChartBuilder? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the latest version of the ChartBuilder app. Go to the App Store, tap on your profile icon at the top right, and sc... ⇲
Fix: Check your internet connection. Make sure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲
Fix: Make sure that you are following the correct steps to change the key. In the app, look for the key change option and ensure that you are sel... ⇲
Fix: Look for a settings menu within the app that allows you to adjust the click track volume. This is often found under audio settings or prefer... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom of the screen on newer iPhones) and swiping the ChartBu... ⇲
Fix: Check if the app has a background audio option. Go to the app settings and look for an option that allows audio to play in the background. E... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR If play... ⇲
Fix: Verify your subscription status by going to your account settings within the app. Ensure that your payment method is up to date and that you... ⇲
Fix: Explore the app's settings or options to see if there are any filters applied that limit the song library. Reset any filters to view the ful... ⇲
Fix: Look for any available features that allow you to customize arrangements indirectly, such as adjusting settings or using available templates... ⇲
Fix: Check if there are any text formatting options within the app that allow you to manage annotations. Sometimes, there may be a workaround to... ⇲
Fix: Check if there are any settings within the app that allow you to adjust the mix or isolate certain parts. Look for options like 'vocal isola... ⇲
Fix: Explore the app for any alternative ways to view or access riffs, such as chord charts or notation that may serve a similar purpose. OR A... ⇲
Fix: Look for any built-in features in the app that allow you to adjust the mix or isolate instruments. This may help in reducing vocal presence.... ⇲
Fix: Check the app settings to see if there is an option to disable screenshot detection notifications. If available, toggle it off. OR If the... ⇲
Fix: Check your iPhone's accessibility settings. Go to Settings > Accessibility > Zoom and enable the zoom feature. This may help with viewing th... ⇲