fix problems on ClusterTruck [iphone]

—— Run into issues on ClusterTruck? Get help pending when official support gets back to you!

ClusterTruck: Food Delivery

Info:

company: ClusterTruck LLC

: http://www.clustertruck.com/

: www.clustertruck.com

Chat with our AI-based ClusterTruck Support

🛠️ Common ClusterTruck Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Constant reminder notifications that cannot be disabled

Fix: Go to your iPhone's Settings app. Scroll down and select 'Notifications'. Find 'ClusterTruck' in the list of apps. Tap on it and toggle off... ⇲

Limited service area leading to misleading delivery options

Fix: Check the app's settings to ensure your delivery address is correctly set. Sometimes, the app may default to a different location. Update yo... ⇲

Customization issue

No option to order additional dressings

Fix: When placing an order, look for a 'Special Instructions' or 'Notes' section in the checkout process. You can specify your request for additi... ⇲

Difficulties in modifying orders

Fix: When you need to modify an order, try to do so immediately after placing it. Look for an 'Edit Order' option in the app, or check if there i... ⇲

UI issue

Menu is too long and lacks a favorites button

Fix: To manage the long menu, try using the search function within the app to quickly find specific items instead of scrolling through the entire... ⇲

No dedicated tab for new items

Fix: Check the app's main menu or homepage for any sections labeled 'New' or 'Featured'. If there isn't one, consider looking for updates in the... ⇲

Inability to view item details by clicking on pictures

Fix: If the app does not allow you to click on pictures for more details, try tapping on the item name instead, as it may lead to a detailed desc... ⇲

Network issue

Limited delivery hours

Fix: Check the app for the specific delivery hours listed for your area. If you find that the hours are too limited, consider planning your order... ⇲

Requires meeting at curb for delivery instead of door drop-off

Fix: When placing your order, look for any delivery instructions or options that may allow you to specify a door drop-off. If not available, you... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.8%

Neutral

0.6%

Bad experience

0.6%

~ from our NLP analysis of 13,274 combined software ratings.

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Private Data ClusterTruck collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location