Fix WeBack errors on iphone

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20 problems reported in the past 24 hours

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Bugs
Restricted zones are ignored

🛠️ Recreate the restricted zones in the app. Sometimes, deleting and re-adding these zones can resolve... show fix »
Map resets after vacuum gets stuck

🛠️ Regularly save the map data in the app settings if the option is available. This can prevent the map... show fix »
Multiple maps overlaying each other

🛠️ Delete all existing maps and create a new map from scratch. This can resolve issues with maps overla... show fix »
 
Updates
Software update fails repeatedly

🛠️ Ensure that your iPhone has a stable internet connection. If the update fails, try downloading it ov... show fix »
Inconsistent performance after updates

🛠️ After an update, restart your iPhone and the vacuum to ensure that all changes are properly applied.... show fix »
 
UI
Map function is often useless

🛠️ Ensure that the vacuum's sensors are clean and unobstructed, as dirty sensors can affect mapping acc... show fix »
Status of robot is inaccurate

🛠️ Ensure that the vacuum is connected to the Wi-Fi network and that the app is updated to the latest v... show fix »
 
Network
App frequently loses connection to vacuum

🛠️ Check the Wi-Fi signal strength where the vacuum operates. Weak signals can cause disconnections. Co... show fix »
App stops connecting to vacuum

🛠️ Restart both the app and the vacuum. This can often resolve connectivity issues. Ensure that both de... show fix »
 
Notifications
Notifications do not work

🛠️ Ensure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifica... show fix »
 
Syncing
Scheduled times often disappear

🛠️ Ensure that the app has the necessary permissions to run in the background. Go to your iPhone settin... show fix »
 
Registration
Device registration freezes

🛠️ Clear the app cache and data from your iPhone settings. This can resolve issues with freezing during... show fix »
 
Ads
Forced ads in the app

🛠️ Use an ad-blocking app or service on your iPhone to minimize the impact of forced ads. While this wo... show fix »
 
Battery
Battery life indicator is inaccurate

🛠️ Calibrate the battery by fully charging the vacuum and then letting it run until it completely disch... show fix »
 
Support
Support requests go unanswered

🛠️  OR show fix »
 
Crashes
App crashes frequently

🛠️ Clear the app cache and data from your iPhone settings. This can resolve issues with app stability a... show fix »
 
Compatibility
Limited voice command integration

🛠️ Check if there are any additional skills or actions you need to enable in your voice assistant app (... show fix »
 
Storage
Server-based data storage issues

🛠️ Regularly back up important data locally if the app allows it. This can prevent data loss if server... show fix »
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 Contact Support
Developer:
Shenzhen Yugong Technology Co., Ltd.
Email:
  http://www.yubot.com
Website:
🌐 www.yubot.com
Terms/Privacy:
⚔️ https://www.grit-cfg.com/app/WeBack/rel/Agreement_Policy/html/agreement/agreement.html
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 Private Data WeBack collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

 Breakdown of Software Ratings
Negative experience
80.7%

Positive experience
13.9%

Neutral
5.4%

~ from our NLP analysis of 295 combined software ratings.