fix problems on YoungLA [iphone]

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—— Run into issues on YoungLA? Get help pending when official support gets back to you!

YoungLA
Info:
company: YoungLA
: https://www.youngla.com/pages/contact-us
: www.youngla.com
Chat with our AI-based YoungLA Support
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Account issue

Cannot access account or orders

Fix: 1. Reset your password: On the login screen, tap 'Forgot Password?' and follow the prompts to reset it. Make sure to check your email for th... ⇲
 
UI issue

Cart shows sold out items

Fix: 1. Refresh the cart: Remove the items manually by tapping on the cart icon, selecting the sold-out items, and choosing 'Remove'. Then, refre... ⇲

Cannot remove sold out items from cart

Fix: 1. Manually remove items: Tap on the cart icon, select the sold-out items, and choose 'Remove'. If this doesn’t work, try refreshing the app... ⇲

Difficulties adding new items to cart

Fix: 1. Restart the app: Close the app completely and reopen it to see if this resolves the issue with adding items to the cart. OR 2. Check f... ⇲
 
Bugs issue

Sales tab does not work

Fix: 1. Check for app updates: Ensure you have the latest version of the app as updates often fix bugs. Go to the App Store and check for updates... ⇲

Limited product availability

Fix: 1. Check for restocks: Regularly check the app for updates on product availability. Sometimes, items may be restocked without notice. OR... ⇲

Unnecessary low supply for high demand

Fix: 1. Set notifications: If the app allows, set notifications for restocks on popular items to be alerted when they become available. OR 2.... ⇲
 
Loading issue

Blank screen during loading

Fix: 1. Check your internet connection: Ensure you have a strong and stable connection. Try switching from Wi-Fi to cellular data or vice versa.... ⇲
 
Payments issue

Issues with processing payments

Fix: 1. Check payment method: Ensure your payment method is valid and has sufficient funds. Go to your Apple Wallet or payment settings to verify... ⇲
 
Customization issue

YoungLA lacks features compared to website

Fix: 1. Use the website: For features not available in the app, access the YoungLA website through a browser for a full experience. OR 2. Prov... ⇲
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 what users are saying
Good experience
98.7%

Neutral
0.7%

Bad experience
0.6%

~ from our NLP analysis of 10,448 combined software ratings.

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 Private Data YoungLA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics