fix problems on STAR Bank [iphone]

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—— Run into issues on STAR Bank ? Get help pending when official support gets back to you!

STAR Bank Mobile
Info:
company: STAR Financial Bank
: https://www.starfinancial.com/faqs
: www.starfinancial.com
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Settings issue

No ability to turn card on or off

Fix: If you need to temporarily disable your card, consider contacting STAR Bank's customer service through their official website or phone numbe... ⇲
 
UI issue

Lost running balance display

Fix: Check the app settings to see if there is an option to enable the running balance display. Sometimes, features can be toggled on or off in t... ⇲

User interface less friendly after update

Fix: Take time to explore the new interface and familiarize yourself with the changes. Sometimes, updates can have a learning curve, and getting... ⇲
 
Payments issue

Charges for electronic money transfers

Fix: Review the terms and conditions of electronic money transfers within the app to understand the fees associated. If you frequently use this f... ⇲

No breakdown of loan payment details

Fix: Check if there is a loan section in the app that provides details about your loan payments. Sometimes, this information is located in a diff... ⇲
 
Search issue

Difficult to find information in the app

Fix: Familiarize yourself with the app's layout and features. Spend some time exploring the menus and options to better understand where informat... ⇲
 
Login issue

Clunky and glitchy logon experience

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Go to the App Store, search for ST... ⇲
 
Bugs issue

Does not accurately update available balance with pending transactions

Fix: Keep a manual record of your transactions and pending charges to have a clearer picture of your available balance. This can help you avoid o... ⇲
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 what users are saying
Good experience
97.2%

Neutral
1.9%

Bad experience
0.9%

~ from our NLP analysis of 9,678 combined software ratings.

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 Private Data STAR Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics