fix problems on OneLabel [iphone]

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—— Run into issues on OneLabel? Get help pending when official support gets back to you!

OneLabel: Product Scanner
Info:
company: OneLabel Inc.
: https://onelabel.app
: onelabel.app
Chat with our AI-based OneLabel Support
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Bugs issue

Inconsistent product ratings between free and paid versions

Fix: To better understand the ratings, try to identify the criteria used for ratings in both versions. You can then cross-reference these criteri... ⇲

Insufficient evaluation of all ingredients per product

Fix: When scanning products, take the time to read the ingredient list manually. You can use the app to get a general idea but always verify the... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app thoroughly. Familiarize yourself with the layout and features. You can also look for any tutorial videos o... ⇲
 
Slow issue

Slow analysis time for products

Fix: Ensure that your device is running the latest version of the app. Updates often include performance improvements. Check for updates in the A... ⇲
 
Customization issue

Inability to free type allergens

Fix: As a workaround, maintain a separate list of allergens in a note-taking app. When scanning products, refer to this list to ensure the items... ⇲

Limited information on specific dietary needs

Fix: Create a list of your specific dietary needs and research them separately using reliable online resources. This can help you make informed c... ⇲
 
Database issue

Limited database of grocery items

Fix: To supplement the app's database, consider using additional grocery scanning apps that may have a more extensive database. You can cross-ref... ⇲
 
Payments issue

Subscription cancellation issues

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, select 'Subscriptions', find OneLabel, and follow th... ⇲

High subscription cost

Fix: Evaluate your usage of the app and determine if you can manage with the free version or if there are specific features you can do without. T... ⇲
 
Notifications issue

No notification before subscription charge

Fix: Set a personal reminder a few days before your subscription renewal date. This can help you decide whether to continue or cancel your subscr... ⇲
 
Compatibility issue

OneLabel is not useful in certain regions

Fix: If the app lacks data for your region, consider using it in conjunction with other local grocery apps that may have better coverage of produ... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.2%

Bad experience
5.0%

Neutral
2.8%

~ from our NLP analysis of 1,214 combined software ratings.

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 Private Data OneLabel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Annual OneLabel+: $34.99 Annual OneLabel+
  2. Annual OneLabel+: $49.99 Annual OneLabel+
  3. Annual OneLabel+: $29.99 Annual OneLabel+
  4. Annual OneLabel+: $24.99 Annual OneLabel+
  5. Annual OneLabel+: $19.99 Unlock all premium content & remove limits
  6. Weekly OneLabel+ Access: $5.99 Weekly OneLabel+ Access
  7. Monthly OneLabel+ Access: $17.99 Monthly OneLabel+ Access
  8. Monthly OneLabel+ Access: $9.99 Monthly OneLabel+ Access
  9. Lifetime OneLabel+ Access: $119.99 Lifetime OneLabel+ Access
  10. Annual OneLabel+: $39.99 Annual OneLabel+